Sr. Spclst , UX​/UI Design

Job Description

Sr. Spclst , UX/UI Design role at MSD
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Our Information Technology organization partners with colleagues across the business to serve patients and customers worldwide. We operate as a business partner, proposing innovative solutions that enable new capabilities. Internationally, we collaborate to deliver services and solutions that help everyone be more productive and foster innovation.

The Digital Regulatory Docs Product Line (DRD PL) partners with the Regulatory Organization to advance technologies for regulatory submissions. As a UX Lead for this product line, you will define the UX strategy and ensure a consistent, high‑quality user experience across all digital products within the line.

• Develop and align UX strategy with business objectives
• Plan and implement user research strategies and methodologies
• Prepare research plans, discussion guides, and workshop materials
• Manage and prioritize UI/UX requests for the DRD PL
• Create schedules and allocate resources for prioritized UX activities
• Mentor other UX designers and researchers
• Conduct user research and usability testing, including heuristic evaluations, UI reviews, and user testing sessions
• Convert findings intoşi recommendations and insights, summarize data, and present these to product teams, product managers, and stakeholders
• Maintain and advocate for user‑centered design standards
• Lead design thinking workshops and focus group sessions as necessary
• Create personas, storyboards, wireframes, prototypes, user flows, and visual mock‑ups using current tools and processes
• Collaborate with product managers, engineers, and business stakeholders to develop user stories and ensure design meets requirements
• Participate in test planning and execution to verify that results meet business and non‑functional requirements
• Work with product and engineering teams to create minimally viable products, analyze user feedback, and iterate designs
• Gather user feedback consistently to support data‑driven product decisions
• Drive product design from concept to implementation
• Evangelize UX practices to other teams as well as the DRD product teams and colleagues

• Bachelor’s degree in Human‑Computer Interaction, Computer Science, Graphic Design, Psychology, Cognitive Science, Anthropology, Information Technology, Information Architecture, or related field
• At least five years’ relevant experience in UX design and research
• Ability to lead user research studies end‑to‑end, including planning, moderating sessions, analyzing data, documenting findings, and presenting results
• Communication and presentation skills suitable for diverse audiences, including leadership, product managers, and developers
• Strong organizational skills, able to prioritize tasks, work independently, and meet tight deadlines
• Ability to establish credibility and trust
• Effective stakeholder collaboration and strategic partnership in product decisions
• Commitmenttelefone to user‑centric product development
• Expertise in various research methodologies, including contextual interviews, field studies, focus groups, design thinking, card sorting, surveys, and usability testing
• In‑depth knowledge of user‑centered design principles
• Experience with wire framing Prisma, prototyping, and visual design
• Familiarity with Jira, Confluence, Sketch, Figma, and Mural
• Willingness to share knowledge and learn continuously

• General or specialized UX certifications in research, user experience, and design
• Prior experience in life sciences or pharmaceutical industry
• Experience supporting cross‑functional initiatives involving AI/ML, automation, and emerging technologies

• Anthовольология, Business Analysis, Client Counseling, Clinical Development, Communication, Create User Stories, Cultural Anthropology, Customer Experience Design, Emerging Technologies, Focus Groups, Graphic Design, Human‑Computer Interaction (HCI), Information Architectures, Knowledge Management, Methods and Tools, Researching, Social Psychology, Stakeholder Relationship Management, Strategic Planning, Teaching, User Experience (UX), User Experience Analysis, User Experience Evaluation,…