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Sr. Technical Analyst

Job in Rahway, Union County, New Jersey, 07065, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-10-22
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support, Cloud Computing: Infrastructure & Operations, IT Support
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Must Haves

  • Agilent OpenLAB CDS 2.x Administration & Support
    Hands-on experience configuring, deploying, upgrading, validating, and troubleshooting Agilent OpenLAB CDS 2.x platforms, including instrument and software connectivity issues.
  • Infrastructure & Cloud Management (Microsoft/AWS)
    Strong experience with Microsoft and AWS infrastructure, including cloud resource provisioning, platform architecture support, AIC deployments, and system administration.
  • CSV/Validation & Regulated Environment Experience
    Proven experience in GxP-regulated environments with IQ/OQ documentation, test script authoring, and execution, UAT support, SDLC documentation, and chromatography system upgrades.

The Senior Technical Analyst will be responsible for supporting configuration, build, validation, & release activities for the successful release of a global enterprise Agilent OpenLAB CDS 2.x platform (OL:CDS), supporting and managing lab deployment resources in Agilent Instrument Controllers (AIC) builds, deployments, & troubleshooting efforts, and oversight of post-release operational/support activities.

Core Responsibilities
  • Assist technical lead with OL:

    CDS platform architecture design.
  • Request and configure AWS cloud resources for OL:

    CDS platform architecture and business work flow requirements.
  • Manage daily/weekly activities of the OL:

    CDS deployment resources.
  • Primary point of contact and technical support for the OL:

    CDS deployment resources (Acronis PC image build and use for AIC PCs, AIC deployment troubleshooting, and instrument connection troubleshooting).
  • Coordination of activities with Client project core team to ensure AIC's are deployable according to lab migration plan.
  • Responsible for authoring/execution of all requirement test scripts and SDLC documentation is completed.
  • Interact with Client project core and extended teams, attending meetings as necessary.
Required Skills / Experience
  • Direct experience with Microsoft & AWS products, services, infrastructure.
  • 5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x platforms, including troubleshooting instrument & software connection issues.
  • Strong understanding of supporting chromatography data systems with 400+ users and instruments in a pharmaceutical R&D space (GxP & non-GxP).
  • Demonstrated supervisory experience of small teams.
  • Proven experience with upgrading chromatography data systems in a regulated environment.
  • Experience developing IQ/OQ test cases and supporting testers through UAT.
  • Excellent written and verbal communication skills — able to explain technical configuration decisions to both technical and non-technical audiences.
  • Ability to travel to Rahway and/or West Point, as necessary, for on-site efforts.
  • Proven success producing IQ/OQ documentation and training materials, conducting 1:1 and group training sessions.
  • Previous experience using Confluence, JIRA, Xray/Vera, and Service Now are a plus.
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