Regional Operations Head, Senior Director - Hybrid

The Regional Operations Head (ROH) acts as Chief of Staff to the Regional Head, GCTO Region (RRD), providing end-to-end business and portfolio oversight to ensure performance, quality, and compliance across regional programs and protocols. The ROH plays a critical role in supporting strategy development with the RRD and regional leadership team to drive high performance aligned with strategic and operational goals.

• Driven, Strategic Thinking & Business Acumen, Change Champion, and Proficient in AI Fluency, and Data Analytics.

• Support the RRD and GCTO Region by facilitating cross-functional meetings to align teams on project goals, timelines, and deliverables.
• Prepare dashboards, status reports, and materials to communicate progress, risks, and issues to leadership.
• Act as liaison between RRD, Clinical Research Directors (CRDs), regional teams, and key stakeholders including our Research & Development Division and Human Health (HH) to clarify priorities, resolve conflicts, and ensure alignment on critical GCTO issues.
• Track key milestones, dependencies, and resource gaps, proactively identifying risks and driving follow-up actions to ensure accountability and timely execution.
• Develop and manage the regional project portfolio, tracking realization goals and using data to analyze and propose mitigation strategies.
• Identify inefficiencies and propose process improvements to enhance operational effectiveness.

• Oversee regional clinical trial allocation, coordinating allocation proposals and engaging stakeholders across functions to build a comprehensive knowledge base at capability, therapeutic area, scientific, and strategic levels.
• Collaborate with GCTO regional/country leadership, and other key stakeholders in region to develop and align clinical research strategies with long-term regional and corporate objectives.
• Partner with regional support roles to define, track, and align performance metrics and quality standards in project management operations.
• Work closely with the Regional Operations Support Lead (ROSL) to understand capacity needs and integrate them into country allocation discussions.
• Provide guidance to project management teams on developing and implementing regional processes and tools.

• Lead regional issue escalation and conduct trend analysis to identify operational challenges across studies and therapeutic areas.
• Facilitate resolution and action plans in coordination with HQ, CRDs, and delegates, serving as a sentinel for operational risks.
• Foster cultural diversity awareness and address cross-country business needs in regional interactions.

• Contribute to defining and executing regional priorities to ensure successful delivery across countries.
• Provide deep insights into operational strategy, functional areas, and networks that enable effective execution.
• Share best practices, seek improvement opportunities, and drive alignment across GCTO.

• Lead and manage the regional team, including the Regional Operations Lead (ROL), Regional Operations Support Lead (ROSL), and Regional Operations Analyst (ROA).

• Required:
  • Bachelor's degree in life science discipline.
• Preferred:
  • Advanced graduate degree (e.g., Master's in life sciences, or PhD, PharmD);
    Business and Financial Management (e.g., MBA) advantage.
  • AI Certification

• Clinical Operations
  
  Experience:
  
  Minimum 10 years of experience in clinical operations, preferably within a Sponsor environment, managing studies in…