Retail Parts ProStore

Position: Retail Parts ProStore 6668

Join Advance Auto Parts as a Retail Parts Pro – a professional level sales position that supports advanced functions of the DIY business.

Job Summary

This full‑time role requires expert automotive knowledge, advanced sourcing abilities, and strong customer service skills. You will manage DIY services, inventory processes, and collaborate with customers to resolve automotive issues.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customers via in‑store visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder duties: task assignment, safety, open/close responsibilities.

Secondary Responsibilities

• Assist with store inventory processes including truck put‑away, shoot‑outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, and parking lot.
• Provide DIY services (battery installation, testing, wiper installs).

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expertise with testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential

Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostics (internal engine, suspension, brakes, electronic, exhaust).
• Strong written and spoken English;
  Spanish a plus.
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals.
• Ability to write simple correspondence.
• Follow written, oral, or diagram instructions.
• Successfully complete the Parts Knowledge Assessment.
• Basic math skills (addition, subtraction, multiplication, division).
• Proficiency with Microsoft Word and Excel.
• Strong organizational skills.
• Availability to work an assortment of days, evenings, and weekends.

Prior Experience

3–5 years of automotive parts experience and proven sales ability in customer transaction fulfillment.

Education & Credentials

Must have a valid driver’s license. ASE certification preferred but not required.

Physical Demands

See privacy notice and job disclosure for details.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Motor Vehicle Manufacturing and Retail

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