Office Manager; Therapy Office – Part-Time

Office Manager (Therapy Office) – Part-Time

Base pay range: $20.00/hr – $30.00/hr

A growing behavioral health practice is seeking an organized, dependable, and polished professional to support client experience and daily operations. This part‑time position offers the opportunity to transition to full‑time as the practice continues to grow.

This role blends client communication, scheduling, billing support, and administrative coordination. The ideal candidate is highly organized, works well independently, and brings professionalism, warmth, and confidence to a fast‑paced clinical environment.

Key Responsibilities:

• Client Experience & Intake
  • Serve as the primary point of contact for new and existing clients
  • Provide compassionate, trauma‑informed communication
  • Support clients through intake, paperwork, scheduling, and insurance questions
  • Match clients to appropriate clinicians based on specialty and availability
• Scheduling & Administrative Support
  • Manage clinician calendars, cancellations, reminders, and waitlists
  • Maintain organized documentation, forms, and consents
  • Assist with coordination‑of‑care requests and communication workflows
  • Ensure smooth daily operations for both in‑office and hybrid schedules
• Billing & Insurance Support
  • Assist with invoicing, payments, and outstanding balances
  • Verify insurance benefits and eligibility
  • Support clinicians with accurate billing codes and documentation
• Operational & Team Support
  • Support day‑to‑day office operations and internal communication
  • Adapt quickly to changing priorities and urgent situations
  • Represent the practice professionally in all interactions

Requirements:

• 5+ years of administrative or client‑facing experience (healthcare or behavioral health strongly preferred)
• Experience with EHR systems (required)
• Strong organizational skills with the ability to manage multiple workflows
• Proficiency with Google Workspace
• Ability to work independently with sound judgment
• Clear, professional written and verbal communication skills
• Comfort maintaining boundaries while having direct, compassionate conversations
• Hourly rate: $20–$30/hour, based on experience
• Schedule:
  
  Part‑time with potential to move to full‑time in 3–6 months
• Collaborative, people‑first company culture

Ideal Candidate: Highly organized, dependable, and self‑motivated with strong problem‑solving skills. Comfortable working independently while collaborating with clinicians and leadership. Calm under pressure, detail‑oriented, and able to represent the practice with professionalism, warmth, and integrity.