Assistant Trust Administrator

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At Smith Debnam, our philosophy is simple – to provide the best possible value to our clients. We firmly believe that the key to delivering such value is simple: the people who make it happen. Our professional service team – the attorneys, paralegals, and staff – are therefore our most important asset, and we are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.

Smith Debnam has been providing legal services to businesses and individuals in North Carolina for 50 years. We offer our employees a professional work environment, competitive salaries, quality benefit programs, and flexible work hours.

The Assistant Trust Administrator is responsible for providing financial, administrative, and clerical support to our Consumer Collection’s department. Duties include processing mail, data entry for section spreadsheets, responding to emails, invoice reminders to clients, preparing information for audits, bank statement and daily deposit reconciliations, and logging and tracking end‑of‑day reports for trust accounts. This role offers potential progression into a Trust Administrator position.

• Review, sort, and scan all incoming mail daily
• Coordinate with front desk and mailroom for package deliveries
• Perform imaging of all payments received and scan to appropriate file
• Process electronic deposits daily and maintain storage of deposited payments
• Prepare a daily deposit reconciliation file for all payments received and posted
• Perform consolidated recording of all transactions for Client Trust Accounts and review the end‑of‑day balance
• Review, scan, and mail debtor refunds weekly
• Prepare, scan, and mail payment receipts for debt‑buyer accounts
• Review daily direct payments and confirm processing
• Update Excel spreadsheets for reporting direct payments, returned checks, refund checks, Web‑Pay errors, and declined payments
• Assist with additional data entry for other Finance positions
• Maintain log for Cost Reversals with review of client reason for reversal
• Assist with compiling documentation for client audits

• Associate degree preferred
• Minimum 6 months to 1 year of finance or accounting experience
• Basic understanding of accounting processes such as ledgers, credits, and debits
• Advanced mathematical skills required
• Experience using Microsoft Office with strong working knowledge of Excel functions
• Ability to multitask and prioritize workflow, and work in a team environment
• Good verbal and written communication skills
• Ability to process large volume of work in an efficient and precise manner
• Strong attention to detail with proficient organizational skills

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Finance and Sales
• Industries: Law Practice

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