Front Desk Receptionist

ILŪMRA Skin is a medical aesthetics and wellness practice based in Raleigh, NC, offering advanced medspa services focused on skin health from the inside out. The team blends cutting-edge medical aesthetic treatments with holistic, bioregenerative methods to enhance natural beauty and overall well-being. ILŪMRA Skin is committed to delivering personalized care in a luxurious, welcoming environment that helps clients feel centered, balanced, and supported.

Services range from rejuvenating facials to advanced anti-aging solutions, all designed to improve skin health at the cellular level and foster an uplifting sense of community.

The Front Desk Receptionist is a short-term to full-time, on-site role located in Raleigh, NC, responsible for creating a warm and professional first impression for clients. Day-to-day responsibilities include greeting clients, checking them in and out, managing appointment schedules, and answering phone calls and emails promptly and courteously. The role also involves handling basic clerical tasks such as data entry, maintaining client records, processing payments, and coordinating with providers to ensure smooth clinic operations.

The Front Desk Receptionist supports a calm, organized environment, helps guide clients through their visit, and upholds ILŪMRA Skin’s standards for exceptional client service.

• Strong customer service and communication skills to interact professionally with clients and team members.
• Proficiency in receptionist duties, including greeting clients, managing appointments, and coordinating front desk operations.
• Effective phone etiquette and ability to handle multi-line phone systems and client inquiries with courtesy and clarity.
• Clerical skills such as data entry, record keeping, and basic office administration.
• Comfort working in a fast-paced, client-centered environment with attention to detail and confidentiality.
• Experience in a medical, wellness, or spa setting is preferred but not required.
• Ability to stand or sit for extended periods and perform front desk tasks throughout the day.
• High school diploma or equivalent; additional training in customer service or office administration is a plus.