DMV - Vehicle Services Title Agent

## DMV - Vehicle Services Title Agent Apply:
Wake County, NC:
Full time:
Posted Today:
End Date:
October 21, 2026 (6 days left to apply):
JR-126292
** Agency
* * Dept of Transportation
** Division
* * Division of Motor Vehicles
** Job Classification Title
** Program Coordinator I (S)
** Position Number
**** Grade
* * NC08
* * About Us
** It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.
** Description of Work
** Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.
The primary purpose of this position is to provide exceptional customer service at the Raleigh Central Services Office by assisting customers with the registration of vehicles in the State of North Carolina. This position requires strong technical, administrative, and customer service skills, as well as extensive knowledge of the North Carolina General Statutes, policies, and procedures governing the issuance of North Carolina titles and other official credentials.

Key Responsibilities    
• Assist customers with vehicle registrations, title transactions, and the issuance of other North Carolina credentials.  
• Apply and interpret applicable North Carolina General Statutes, policies, and procedures related to motor vehicle titles and registrations.  
• Issue official, special, and personalized license plates in accordance with established requirements.  
• Process requests for crash reports and provide customers with access to driving and vehicle registration records while adhering to applicable Federal Privacy Act requirements and confidentiality guidelines.  
• Accept and process payments for driver license penalties, fees, and other applicable transactions.  
• Provide accurate, courteous, and professional service to customers while ensuring transactions are completed efficiently and in compliance with applicable laws, policies, and procedures.  
• Perform other duties and responsibilities assigned by the manager to support the effective and efficient operation of the unit.
The program area for this position includes one or more of the following: working knowledge of DMV general statutes, policies and procedures, and/or working knowledge of vehicle registration procedures.
** Knowledge

Skills and Abilities

/Management Preferences
** Salary Grade and Salary Range: NC08 $ 39,244 - $68,679  
** Management prefers applicants with the following:
*** Experience with a personal computer and mainframe database.
* Experience using a calculator, workstation laser printer, fax machine & copier.
* Experience recording, compiling, summarizing & analyzing data.
* Experience examining titles, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.
* Experience explaining & interpreting policies, regulations, & programs; and balancing a cash drawer.

** Minimum

Education and Experience
** Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the

Education and Experience Equivalency Guide for details.  Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.  
** In accordance with…