Manager, Sales Development

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we’re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission‑critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

• Manage and develop a team of up to 12 SDRs to consistently generate high‑quality pipelines aligned to Bandwidth’s growth goals.
• Set clear daily, weekly, and monthly standards for activity and conversion, and hold the team accountable to meeting and exceeding them.
• Coach SDRs on talk tracks, objection handling, account strategy, and multi‑threading to build future AEs and GTM leaders.
• Ensure SDRs are prioritizing target accounts effectively, balancing inbound with outbound efforts, and aligning closely with AE/AAE coverage.
• Work collaboratively with Marketing to connect demand generation efforts with SDR plays, ensuring campaigns and signals are effectively actioned.
• Partner with Sales Directors and AEs to confirm target account lists, set coverage models, and align on pipeline expectations.
• Collaborate with Operational units to maintain clean routing, accurate reporting, and actionable dashboards in Salesforce/Outreach.
• Review conversion trends across the funnel and make data‑informed adjustments to improve outcomes and overall team performance.
• Recruit, onboard, and develop SDRs into high‑impact contributors and future sellers at Bandwidth.

• 3 – 5 years of sales experience with preferably 1‑3 years spent as a sales development manager
• A strong understanding of the sales process
• Bachelor’s degree is required

• 100% company‑paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out‑of‑pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90‑Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.