Office Manager; Architecture, Engineering Construction Project Coordination

Department: Building Science

Location: Bunn, NC (100% In-Person)

Lerch Bates is seeking a Project & Office Operations Specialist to support our Building Science team. This highly visible role serves as a trusted business operations partner responsible for coordinating project, contract, client, vendor, and office processes that support the successful delivery of consulting services.

As a Project & Office Operations Specialist
, you will play a central role in the administration of project contracts, proposals, client onboarding, CRM and Deltek data management, operational workflows, and business process improvement initiatives. Working closely with consultants, business leaders, clients, and vendors, you will help ensure projects move efficiently from proposal and contract execution through project delivery while maintaining operational consistency, data integrity, and exceptional client service.

This position is ideal for a proactive, solutions-oriented professional who enjoys managing complex workflows, solving operational challenges, coordinating multiple stakeholders, and driving projects and processes to successful completion with a high degree of ownership and independence.

Lerch Bates (LB) is a global technical consulting firm focused on improving how buildings perform for owners, designers, and the people who use them every day. For more than 75 years we’ve partnered on some of the world’s most complex and high-profile projects. Today we provide Total Building Performance expertise that integrates Building Science and Building Flow into a unified delivery model.

Our work spans design, construction, investigation, repair, rehabilitation, management, and modernization with one consistent goal: helping clients make confident, well-informed decisions in an increasingly complex built environment.

We are 100% employee-owned through our ESOP. That means when the company succeeds, our employee-owners share in that success. It's more than a retirement benefit—it's an ownership mindset backed by the opportunity to build long-term financial value while helping shape the future of the company.

The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.

• Coordinate the administrative lifecycle of project contracts, service agreements, purchase orders, vendor applications, and client onboarding documentation from initiation through execution.
• Review project and client requirements, identify missing or inconsistent information, and coordinate resolution with consultants, leadership, clients, and internal business partners.
• Support contract administration activities, including coordination of Certificates of Insurance (COIs), client onboarding requirements, and related project documentation.
• Prepare project proposals, qualifications packages, and business documentation using established company processes and templates.
• Monitor active project and contract activities, prioritize follow-up actions, and help remove barriers that could impact project initiation or delivery.
• Serve as a primary administrative liaison between consultants and clients throughout the contract lifecycle.
• Maintain visibility into project status, deadlines, and administrative requirements while proactively communicating risks and concerns.

• Create, maintain, and update project and client information within Deltek, CRM platforms, and related business systems.
• Ensure project, client, and contract records are accurate, complete, and maintained in accordance with company…