General Manager

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Anticipated Hiring Range $68,000 - $72,100

Work Schedule 40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends and holidays. May be required to work some overtime.

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes, 3 food courts and 6 dining halls, 4 markets, 1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 180 permanent EHRA and SHRA employees.

Wolfpack Perks and Benefits

As a Pack member,
you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits,
Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

The primary purpose of this position is to serve as the General Manager and is responsible for the management of a residential dining unit within NC State Dining.

This position will be responsible for the strategic planning, analysis, and financial stewardship of the unit. This includes overall leadership, coordination, planning and innovation. The day to day management will be achieved by a team of culinary staff reporting directly to this position.

This position is responsible for the design and execution of the marketing program and strategies for the unit. This initiative is targeted not only at NC State University students, faculty and staff but also directed at corporate partners on campus. The person in this position must be committed philosophically and operationally, to delivering high quality services in an efficient manner, while being sensitive to the service needs of NC State University.

This position must act as an entrepreneurial manager and change agent who is dedicated to supporting the ongoing development of the NC State Dining department and its culinary services.

• Provides administrative supervision of all dietary activities, including planning and establishment of menus.
• Collaborates with chefs, dietitian, and bakery to ensure food quality and presentation meets or exceeds NC State Dining’s standards and policies.
• Develops working relationships with business partners on and around campus and encourages strong communication within a group setting.
• Identify operational gaps, assess workflow needs, and develop, document, and implement new Standard Operating Procedures (SOPs) to improve efficiency, consistency, and compliance.
• Effectively monitors and manages the financial performance of the unit. Participate in the budget development process. Monitor and manage food service operations to meet agreed upon targets.
• Establishes goals for the unit and plan daily, weekly, semester work to meet those goals and those of the unit. Meet goals by planning work operations, setting priorities and meeting deadlines. Set weekly goals and…