Workforce Training Analyst

Workforce Training Analyst

Salary: $59,952.00 - $74,500.00 Annually

Location:

Western Wake Campus

Job Type: Full-time, Annual

Job Number: 07479

Division:
Workforce Continuing Education Services

Opening Date: 10/08/2026

Closing Date: 10/18/2026 11:59 PM Eastern

FLSA:
Exempt

The Workforce Training Analyst serves as the lead analyst for workforce training and continuing education data, collecting information from multiple internal and external sources to produce insights that improve student, employer, and program outcomes. This position collaborates with workforce leadership, institutional research, information technology teams, and student services to develop data visualization tools, dashboards, and reporting systems that support strategic planning, program evaluation, labor market alignment, regulatory compliance, and continuous improvement.

• Collaborate with divisions, CARE teams, career services staff, advisory committees, and academic departments to identify data needs for workforce training and to identify reporting solutions.
• Collect, validate, integrate, and analyze workforce training, continuing education, apprenticeship, and work-based learning data from multiple internal and external sources.
• Work with college leaders to identify trends, course development opportunities, and performance indicators related to workforce training enrollment, retention, completion, credential attainment, employment outcomes, and program effectiveness.
• Collaborate with Information Technology and Institutional Research to identify and guide in the design, develop, and enhance interactive dashboards, reporting tools, and data visualization platforms.
• Track workforce training performance metrics and key performance indicators (KPIs) aligned with institutional goals, state priorities, and workforce development initiatives.
• Analyze and share labor market information (LMI), employer demand data, and economic indicators with cross-functional teams to support college initiatives.
• Assist with translating complex workforce data findings into executive summaries, presentations, visualizations, and recommendations that support strategic decision-making.
• Monitor and provide reporting support for requirements associated with Workforce Pell, grant-funded initiatives, apprenticeships, and work-based learning programs.
• Uses database query tools and visualization software to extract, manipulate, analyze, interpret, and visualize data trends and patterns and uncover insights.
• Participates in data governance efforts, interacting cross-functionally with a wide variety of people and teams to generate and organize methods, plans, and data constructs necessary for effective analytics.
• Identify opportunities for data integration and process improvement that support more effective reporting, forecasting, and decision-making across workforce training programs.
• Support the college’s economic development initiatives through workforce-related data analysis and impact reporting.
• Ensure compliance with institutional, state, and federal reporting requirements, including FERPA and applicable workforce program regulations.
• Assist in presenting findings and data insights to various stakeholder groups, including college leadership, faculty, staff, employers, advisory boards, and external partners.

• Demonstrated knowledge of community colleges, workforce development boards, continuing education programs, or state workforce systems.
• Demonstrated ability to work with student or business information systems, CRM platforms, or workforce training databases (e.g., Colleague, Advansys, Watermark, Salesforce, etc.).
• Strong analytical and…