Customer Rebate Automation

USC/GC- W2

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• Client is seeking an experienced Product Lead - Customer Rebate Automation to lead the transformation of customer rebate programs from manual, spreadsheet-driven processes into an integrated and automated platform.
• The ideal candidate will have strong experience in customer rebates, incentives, trade promotions, pricing, or revenue management, along with a solid understanding of enterprise systems, integrations, data governance, and financial controls.
• This role will own product strategy, roadmap, requirements, and delivery while partnering closely with Sales, Finance, Accounting, Credit, Merchandising, and Technology teams.

• Define and execute the product strategy and roadmap for Customer Rebate Automation.
• Lead automation across the rebate lifecycle, including customer enrollment, program assignment, eligibility, calculations, settlements, and reporting.
• Translate complex business rules into clear, scalable product requirements and capabilities.
• Define requirements around customer hierarchies, account relationships, eligibility rules, exceptions, payout controls, and financial reporting.
• Drive integration strategy across rebate platforms, CRM, ERP, MDM, data, and payment platforms.
• Partner with technology teams to deliver integrations involving Salesforce, Reltio MDM, Oracle Cloud ERP, Kafka, Snowflake, and payment platforms.
• Establish strong data governance, auditability, operational processes, and financial controls.
• Lead cross-functional teams and implementation partners through product delivery and adoption.
• Identify and resolve process, data, and architecture gaps while driving measurable business outcomes.

• 8 plus years of experience in Product Management, Enterprise Systems, Business Transformation, or Incentive Management.
• Proven experience with customer rebate, incentive, loyalty, trade promotion, pricing, or revenue management initiatives.
• Strong understanding of customer hierarchies, account structures, eligibility, settlements, and financial controls.
• Experience translating complex business rules into scalable product requirements.
• Hands-on experience with enterprise integrations involving Salesforce, Reltio MDM, Oracle Cloud ERP (GL/AP/AR), Kafka, Snowflake, and/or payment platforms.
• Strong understanding of API, SFTP, batch, or event-driven integration patterns.
• Proven ability to lead complex, cross-functional initiatives involving business and technology teams.
• Strong communication, stakeholder management, and problem-solving skills.

• Experience in retail, wholesale distribution, automotive, manufacturing, consumer products, or B2B environments.
• Experience with customer rebate SaaS applications.
• Experience building customer-facing portals, dashboards, or self-service reporting.
• Familiarity with modern cloud and event-driven architectures.

$000,000 – $000,000 Salary range is not shown on the candidate portal