Community Engagement and Events Coordinator

Community Engagement & Events Coordinator

At Chick-fil-A New Bern Avenue, we believe in being a lighthouse to our community —a place known for caring for people, building relationships, and making a positive impact.

We are seeking an organized, outgoing, and dependable Community Engagement & Events Coordinator to help bring that mission to life.

This hands-on position combines community outreach, event planning, and event execution. You will build relationships with schools, businesses, and local organizations while creating opportunities for people to connect with our restaurant.

The Community Engagement & Events Coordinator plans and executes restaurant events, supports community partnerships, and helps grow awareness, guest visits, and catering opportunities.

Success requires initiative, attention to detail, consistent follow-up, and a willingness to handle the practical work that makes an event successful—from preparing supplies to welcoming guests and cleaning up afterward.

You will work closely with Executive Leadership, the Social Media Coordinator, and restaurant teams to ensure activities are well planned, promoted, and supported.

This position can be part-time or full-time. Approximately 15–20 hours per week will focus on community engagement and events. Full-time employment combines these responsibilities with additional scheduled shifts working operationally in the restaurant.

• Build and maintain relationships with local schools, businesses, nonprofits, and community organizations.
• Proactively reach out to potential partners and follow up on inquiries.
• Coordinate approved Spirit Nights, fundraising activities, and community partnerships.
• Represent the restaurant professionally at approved community events and meetings.
• Identify opportunities to introduce new guests to our restaurant and connect organizations with our catering offerings.
• Maintain organized contact records and clear next steps for active relationships.

• Develop and maintain an event calendar for leadership review and approval.
• Plan approved restaurant events and community activities, including timelines, supplies, setup, staffing requests, and cleanup.
• Coordinate event needs with restaurant leadership so activities fit operational capacity.
• Attend and oversee assigned events, welcoming participants and addressing needs as they arise.
• Prepare materials and supplies in advance and ensure commitments are completed on time.
• Track event expenses and work within approved budgets.
• Review event results and recommend improvements.

• Provide the Social Media Coordinator with event details, deadlines, and promotional needs early enough for effective promotion.
• Coordinate opportunities for event photos and stories, following restaurant guidelines.
• Ensure event information and promotional materials are accurate and approved.
• Identify catering leads through community relationships and connect interested customers with the appropriate restaurant contact.
• Follow up on assigned outreach opportunities and track outcomes.

• Maintain event calendars, planning checklists, partnership records, and follow-up notes.
• Communicate upcoming commitments, resource needs, and potential concerns to leadership.
• Obtain approval before committing restaurant funds, donations, discounts, sponsor ships, or staffing.
• Provide a brief monthly update on events, partnerships, outreach, expenses, results, and next steps.
• Participate in restaurant orientation and operational training to understand our service standards, menu, and capacity.

• Complete training in assigned restaurant…