Director of Audio Visual

About ON Services
ON Services is a national, full-service event production company specializing in AV design, lighting, scenic design, and creative solutions for corporate events, trade shows, concerts, and large-scale productions. Our company is comprised of three specialized teams — ON Site, ON Events, and ON Tour — working together to deliver seamless execution across venues, events, and tours.

Description

About ON Services
ON Services is a national, full-service event production company specializing in AV design, lighting, scenic design, and creative solutions for corporate events, trade shows, concerts, and large-scale productions. Our company is comprised of three specialized teams — ON Site, ON Events, and ON Tour — working together to deliver seamless execution across venues, events, and tours.
About

The Role
The Director of Audio Visual is responsible for the overall management of audio visual services within a hospitality venue environment. This role oversees day-to-day AV operations, client service, property relations, sales support, equipment and labor coordination, and team leadership to ensure successful event execution and strong business performance.
This position works closely with venue partners, clients, internal leadership, and on-site team members to deliver high-quality audio visual services while upholding ON Services standards for professionalism, service, safety, and operational excellence. The Director of Audio Visual plays a key role in supporting client satisfaction, employee development, financial performance, and the overall success of the venue partnership.
Why Join ON Services

• Be part of a national live event production company supporting high-profile events and experiences.
• Work alongside experienced production, creative, and technical professionals.
• Gain exposure to a wide variety of event types, clients, and production environments.
• Join a collaborative team focused on innovation, execution, and exceptional client experiences.
• Build experience in a fast-paced industry where no two events are the same.

• Comprehensive medical, dental, and vision insurance options, including HSA and FSA plans.
• 401(k) retirement plan with company match.
• Company-paid life insurance and short-term disability.
• Voluntary benefits including long-term disability, accident, critical illness, and hospital indemnity coverage.
• Paid time off, including vacation and holidays.
• Employee Assistance Program, legal support, and identity protection services.

• Oversee the overall management of audio visual services within a hospitality venue environment.
• Lead daily venue AV operations to ensure events are executed successfully and in alignment with ON Services standards.
• Maintain strong working relationships with venue partners, property leadership, clients, and internal teams.
• Support sales efforts, account management, property relations, and client service initiatives.
• Coordinate equipment and labor scheduling to meet event and operational needs.
• Train, mentor, coach, and support direct reports and on-site team members.
• Manage equipment inventory, quality control, and proper care of audio visual assets.
• Ensure billing, accounting, and operational documentation are accurate and completed in accordance with company guidelines.
• Review and understand financial reports to support process improvement, cost control, and profitability.
• Apply knowledge of business operations, including profit and loss, inventory control, and logistics, to support venue performance.
• Promote exemplary customer service to venue partners, clients, guests, and internal teams.
• Maintain a professional image and represent ON Services positively at all times.
• Support and maintain a safe, clean, and healthy…