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Customer Care Agent — Call Center Operations

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Ratp
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 18000 - 26000 USD Yearly USD 18000.00 26000.00 YEAR
Job Description & How to Apply Below

Ratp in Raleigh, NC is hiring for an Operations Service Support – Call Center. This permanent, full-time role handles incoming calls about cancellations, service changes, and routine service requests during normal hours.

You will document changes, inform Dispatch of relevant updates, and serve as a frontline customer support resource. Candidates should have at least 2 years of general work and customer service experience, be 18+, and hold a valid driver’s license.

We invite applications for the Customer Care Agent — Call Center Operations position located in Raleigh, NC, United States.

Are you ready to take on the Customer Care Agent — Call Center Operations role at Ratp?

We would love to welcome a new Customer Care Agent — Call Center Operations to our group in Raleigh, NC, United States.

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