Senior Customer Success Programs Lead
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
ConcertAI is seeking a Senior Program Manager in the Customer Success team within Clinical Solutions. You will oversee entire programs of customer engagements, report to the Executive Director, and collaborate with Business Development, Data Products, and Client Services.
This client-facing role ensures delivery meets needs, drives adoption, and strengthens long-term relationships. You will lead cross-functional planning, communicate effectively with stakeholders, and monitor KPIs and risks
Join us at ConcertAI as our next Senior Customer Success Programs Lead in Raleigh, NC, United States.
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This posting is for the Senior Customer Success Programs Lead role at ConcertAI, based in Raleigh, NC, United States.
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