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Strategic Customer Success Manager, AI SaaS; NA)

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Diffusely
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 105000 USD Yearly USD 80000.00 105000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager, AI SaaS (NA)

Car Cutter is seeking a Customer Success Manager to support and grow our NA customer base. You will manage strategic accounts post-onboarding, drive adoption, and ensure measurable value from the platform.

You will act as a reliable point of contact, navigate technical environments, resolve issues, and collaborate with cross-functional teams to protect retention and enable expansion across locations.

We have an opening for a Strategic Customer Success Manager, AI SaaS (NA) in Raleigh, NC, United States within Management & Operations, Sales.

As a Strategic Customer Success Manager, AI SaaS (NA), you will play an important part at Diffusely in Raleigh, NC, United States.

We invite applications for the Strategic Customer Success Manager, AI SaaS (NA) position located in Raleigh, NC, United States.

The following role is for a Strategic Customer Success Manager, AI SaaS (NA) with Diffusely.

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