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Customer Solutions Specialist; Hybrid Impact

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Merz Therapeutics GmbH
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Customer Solutions Specialist (Hybrid) — Growth & Impact

Merz Therapeutics GmbH is seeking a Customer Solutions Agent to deliver energetic, professional support for customers. You will handle inbound calls, process orders, manage invoices, and promote programs and products.

The role requires SAP/Salesforce experience and strong communication skills, with a hybrid schedule in Raleigh. You will work to resolve issues, maintain customer satisfaction, and support order fulfillment while adhering to SOPs and ensuring accurate documentation in Service Cloud

This posting is for the Customer Solutions Specialist (Hybrid) — Growth & Impact role at Merz Therapeutics GmbH, based in Raleigh, NC, United States.

This is a great opening to take on the Customer Solutions Specialist (Hybrid) — Growth & Impact role at Merz Therapeutics GmbH.

As a Customer Solutions Specialist (Hybrid) — Growth & Impact, you will play an important part at Merz Therapeutics GmbH in Raleigh, NC, United States.

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