Climbing Wall Specialist

Job Overview

Posting Number: PG195661TM
Position Number: 24

CWS
23
Location: Raleigh, NC
Schedule: Maximum 20 hours per week, 4‑hour shift minimum

• Instruction: Deliver high‑quality climbing instruction, covering knot tying, belaying (top‑rope and lead), proper use of equipment, and climbing technique.
• Education: Advance participants’ technical skills, risk management, and equipment knowledge.
• Climbing Safety: Monitor and verify correct belay techniques and safe climbing practices, ensuring adherence to all safety rules and operational guidelines.
• Conflict Resolution: Mediate conflicts and manage participant behavior to maintain a positive experience.
• Facility Operations: Use Inno Soft Fusion to check‑in climbers upon arrival and verify membership status.
• Equipment: Manage checkout and inventory of rental equipment—harnesses, shoes, and chalk—using Inno Soft Fusion.
• Operational Support: Assist with program registration, equipment checkout, program design, implementation, and evaluation.
• Cleanliness: Maintain a clean, inviting climbing center environment.
• Guideline Enforcement: Enforce Wellness and Recreation area guidelines.
• Risk Management: Implement emergency action plan procedures and maintain emergency readiness.
• Training and Meetings: Attend required training and meetings.
• Community: Build professional relationships with co‑workers, participants, and guests.
• Support: Perform other related duties to support department functioning.

• License or Certification: First Aid and Adult CPR/AED certifications must be current.
• Experience: Current full‑time NC State student, enrolled in at least 12 undergraduate or 9 graduate credit hours.
• Time Commitment: Minimum one four‑hour shift per week.

• Health insurance for temporary employees.
• Lead courses to enhance career development.
• Free admission to non‑revenue sporting events.
• Childcare discounts.
• Wellness & Recreation membership and programs.

• Indoor and outdoor environments, potential exposure to adverse weather.
• Physical demands: frequent standing, sitting, walking, bending, reaching; lifting up to 40 lbs; working at heights over 30 ft.
• Sensory:
  Loud and busy environment requiring strong communication and observation skills.
• Schedule flexibility needed to cover early mornings, late nights, weekends, and university breaks.
• Safety:
  Follow emergency action plan to mitigate climbing hazards.

• Initiative, communication, customer service, critical thinking, teamwork, values reasoning, professionalism.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages qualified veterans and individuals with disabilities to apply. Individuals requiring disability‑related accommodations should contact 919‑513‑0574. Final candidates are subject to background checks.

Degree(s) must be obtained prior to the start date.