Intake Specialist; Part-time Temporary

Apply for the Intake Specialist (Part‑time Temporary) role at Wake Technical Community College
.

This position is responsible for assisting with the student registration process, including orientation, registration, required LEIS forms, internal forms, and communication of College and Career Readiness policies and processes. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Administers placement tests, including BEST PLUS 2, CASAS, or TABE.
• Coordinates and creates a system to track, analyze and maintain all required documentation such as LEIS paperwork, registration turn‑ins, and student files to meet all submission deadlines and requirements for reporting student attendance, test scores and achievements as directed by WTCC, NRS, and state and federal guidelines.
• Manages student data, runs reports, audits attendance, and enters time within the college's student data management systems.
• Administers placement tests (pre and post) by established standards and protocols; assesses student readiness for post testing by generating and analyzing attendance hour reports and faculty consultations; accurately documents student outcomes on the tests.
• Participates in student retention activities, including contacting students through phone calls, texts, or emails, as needed.
• Participates in scheduled professional development trainings and staff meetings, and maintains certification in appropriate assessments.

• Above average technology skills in working with Microsoft Word, Excel, and Outlook.
• Ability to adapt quickly to changes in processes, software, systems, and procedures.
• Highly flexible, well organized, and detail‑oriented with the ability to review material for accuracy and completeness.
• Strong oral and written communication skills.
• Excellent interpersonal skills with the ability to work with people from diverse socio‑economic, educational, and ethnic backgrounds with respect and sensitivity.
• Ability to work independently and as part of a team.
• Self‑directed and able to multi‑task.
• Native‑like fluency in Spanish (writing, reading, listening, and speaking).
• Ability to maintain certification in appropriate assessments.

• Bachelor's degree.
• One year of related administrative office experience.
• Experience working with diverse populations.

• Two years of successful student registration, assessment, data management, and documentation experience in a community college setting.
• Experience with College Student Data Management Systems such as Datatel/Colleague and Web Attendance.
• Current BEST PLUS 2.0, CASAS, or TABE certification.
• Bilingual in English and a second language.

Seniority level: Entry level
Employment type: Part‑time
Job function: Other
Industries: Higher Education