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Technical Writer

Job in Raleigh, Wake County, North Carolina, 27640, USA
Listing for: InstantServe LLC
Full Time position
Listed on 2026-01-07
Job specializations:
  • Education / Teaching
    Digital Media / Production
  • Creative Arts/Media
    Digital Media / Production
Job Description & How to Apply Below
Title:
Technical Writer/Content Writer

Location:
Raleigh, NC


Work Arrangement: HYBRID ROLE

Duration:12+ Months

This is a Monday-Friday, 8-5 position. Hybrid work model. Require 8 days per month onsite.

The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events.

Strong presentation, communication, and collaboration skills. Must be professional.

The Client needs experience with following tools:
Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

Required / Desired Skills

Skill

Required / Desired

Experience in curriculum design and developing training materials for adult learners

Required

Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.

Highly desired

Strong content development skills needed.

Required

Instructional design and technical knowledge needed

Required

Adobe Articulate 360

Required

Experience with adult learning practices, principles and procedures in classroom and on-line presentations

Highly desired

This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.

Required

Preferred tools:
Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Required

For more Details please contact :

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