Failure Analysis Technician

Eaton’s Critical Power Solutions Division is currently seeking a Failure Analysis Technician to join our team.
This position is based in Raleigh, NC at the Raleigh Plant Operations facility
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As a Failure Analysis Technician, you will be a key member of the Raleigh Plant Operations team, responsible for troubleshooting and analyzing product failures to identify root causes and drive corrective actions. You will collaborate closely with Engineering, Quality, Test, and Production teams to improve product reliability and manufacturing performance through detailed failure investigations, data analysis, and continuous improvement initiatives. In this role, you will help ensure the highest standards of safety, quality, and operational excellence while supporting the development of robust solutions that enhance customer satisfaction and product performance.

The expected annual salary range for this role is: $56,000 - $83,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Troubleshoot/ Screen failed components from systems test and identify and complete any rework needed
• Analyze failures to determine root cause and suggest corrective actions
• Develop test plans for analysis of any new product components and coordinate any new functional testing capabilities
• Review product operational event and history logs to facilitate failure analysis
• Document failure information including root cause and possible corrective and preventive actions as a feedback loop to improve product quality and provide input to new product development processes
• Manage Failure Analysis area logistics including transportation of material, material transactions, and disposition of product
• Support/ Maintain test equipment in accordance with calibration system requirements
• Collaborate cross-functionally with engineering, quality, test, and production
• Serve as plant champion of Electrostatic Discharge (ESD) controls
• Maintain 5S+ in the work areas associated with the failure analysis process
• Foster an environment that promotes Eaton’s financial and aspirational goals, encouraging continuous improvement through participation and teamwork
• Assist in facilitating and supporting company internal and external audits
• Maintain internal documentation control system of all company processes and procedures
• Adhere to all environmental, health, and safety policies and procedures and work procedures

• Associates Degree or Certificate in Electronics Engineering Technology or Electrical Engineering Technology
• Minimum 2 years of experience in troubleshooting electronic equipment
• Proficient in Microsoft Office applications, web-based information, and documentation systems
• Ability to read, understand and interpret product drawings, manufacturing documents and electronic schematics
• Relocation Assistance is not available for this position. Only candidates within a 60-mile radius of Raleigh, NC, will be considered
• Must be legally authorized to work in the United States without company sponsorship

• Bachelor’s Degree in Electrical Engineering, Electrical Engineering Technology, or Electrical and Computer Engineering from an accredited educational institution
• Experience in failure analysis of electronic systems to root cause and identification of corrective actions
• 5 years of experience in troubleshooting electronic equipment
• PCBA Failure Analysis experience
• Previous work experience of problem-solving methods such as:
  Six Sigma, 8D, root cause analysis, and the associated statistical tools used to analyze problems, evaluate, and complete improvement projects.
• Certification…