GSA Program Vehicle Specialist

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IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA; TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading‑edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total‑loss, damaged and low‑value vehicles.

IAA serves a global buyer base located throughout over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.

RB Global provides full‑time employees with medical, dental, vision, and basic life insurances, a 401(k) plan with 100% match up to 4%, and 15 days of PTO per year.

We conduct hundreds of live auctions each year around the world. The team includes equipment inspectors, yard managers, operators, administrative staff, and customer service representatives.

The GSA Vehicle Program Specialist manages operational activities related to the GSA vehicle program at assigned branch locations.

• GSA Vehicle Logistics:
  Manage daily operations for all incoming and outgoing GSA vehicles, perform detailed inspections following GSA standards, and ensure documentation accuracy.
• Maintenance and Diagnostics Oversight:
  Evaluate vehicle condition, coordinate required services, transport vehicles to external service providers, and verify completion of repairs.
• Customer and Government Partner Relations:
  Serve as the branch’s primary contact for GSA representatives, providing timely updates and professional communication.
• Compliance and Documentation:
  Maintain all GSA records, inspection reports, and transactional documentation in compliance with contractual and regulatory standards.
• Operational Excellence and Safety:
  Promote and follow all company safety policies, maintain workspace cleanliness, and ensure a professional presentation for partners and employees.
• BOA Support:
  Perform general branch support activities including vehicle check‑in, data entry, and assistance with customers and partners.

• Strong mechanical aptitude and ability to identify and coordinate repair or diagnostic needs.
• Excellent organizational and time‑management skills with attention to detail.
• Professional written and verbal communication skills, with proven customer service experience.
• Proficiency in MS Office and familiarity with digital inspection and record‑keeping tools.
• Ability to work independently with limited supervision, exercising sound judgment.
• Ability to work indoors and outdoors in all weather conditions.
• Strong understanding of vehicle title processes and auction operations.
• Experience supporting government contracts, GSA programs, or fleet marshalling operations.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other – Industries:
Construction, Machinery Manufacturing, and Truck Transportation

Location:

Raleigh, NC.