Rental Coordinator Assistant - JC Raulston Arboretum

Position Number:

Position Type: SHRA

Position Classification Band

Title:

Administrative Support Specialist

Position Classification Band Level: Journey

Position Classification Salary Range: $ 34,602 - $ 58,870

Salary Grade Equivalency: NC09

Full Time Equivalent: 1.00

Appointment: 12 Month Recurring

Mandatory Designation
- Adverse Weather:
Non Mandatory
- Adverse Weather

Mandatory Designation
- Emergency Events:
Non Mandatory
- Emergency Event

Time Limited Position:
No

Location:

Raleigh, NC

Work Schedule:

Schedule determined by rental needs (some nights and weekends will be required)

Anticipated Hiring Range:
Commensurate with experience ($42,500 - $45,000)

Job Open Date: 10/14/2026

Earliest Close Date: 10/21/2026

The JC Raulston Arboretum (JCRA) at NC State University is a renowned botanical garden operating as a nonprofit. Serving the community for 47 years, this beautiful 10.5 acre garden is free to visit seven days a week. The JCRA is internationally recognized as a premier teaching, and research garden dedicated to public horticulture providing a dynamic teaching and learning atmosphere. Noted for its vast collection of over 9,000 taxa, the JCRA has a legacy of leadership within the realm of landscape horticulture, plant evaluation, and plant introduction.

It is dedicated to connecting people with plants and promoting a greater variety of new and better adapted landscape plants. Revenue generated from educational programs, events, and venue rentals is an important revenue stream for this not for profit organization. We are a small but mighty team that works well together. We pride ourselves on being accessible, sharing our knowledge and our passion for horticulture.

Coming to work everyday feels new and exciting with lots of opportunities to learn and grow. Come be a part of our mission to plan and plant for a better world!

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

• Supporting the Rental Coordinator in all details necessary to facilitate and organize rental clients, their needs and requests
• Creating and/or facilitating room/garden layouts
• Collecting required information for rental requirements through scheduled communications
• Serving as visitor services mentor to support rental staff, students, and volunteers
• Creating a positive guest experience; implementing JCRA visitation policies and guidelines
• Guest/Client communications either phone/email/face-to-face
• Assisting team in guest experience improvements
• Supporting front desk and visitor center volunteers
• Managing incoming questions (emails and calls)
• Assist with annual fundraising events and programs such as Moonlight in the Garden, Raulston Blooms, Southeast Plant Symposium, etc. (will include nights and weekends as needed for event facilitation);
  Assist with coordinating event logistics;
  Assist with event planning;
  Assist with event facilitation
• Helping create event and rental promotional content
• Supporting ticket sales and promotion
• Supporting Rental Coordinator in all details necessary to book and execute a successful rental experience/event;
  Communicating professionally with rental clients;
  Scheduling and assisting with site visits;
  Assessing client needs and requests to assure JCRA is a proper fit;
  Providing onsite support to ensure a positive experience
• Creating and/or facilitating room/garden layouts for rental clients using relevant data collected from database, clients & rental coordinator;
  Setting up gardens/rooms to approved layouts of rental clients
• Collecting required information for rental requirements through scheduled communications
• Customer/Guest Services Mentor to supporting rental staff, students and volunteers
• General administrative support of the Arboretum
• Opening and closing buildings and gardens
• Assist with keeping equipment, buildings and gardens presentable and functional;
  Submit facilities work order requests
• Helping safeguard Arboretum plant…