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Consumer Portfolio and Policy Risk Manager

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Habitat For Humanity Of Durham
Full Time position
Listed on 2026-08-25
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Credit Analyst, Banking & Finance, Financial Compliance
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Consumer Portfolio and Policy Risk Manager I

Regular or Temporary:
Regular Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America) Please review the following job description:

Ensure the efficient and balanced risk management of the credit adjudication, credit policy, portfolio management, loss forecast, and overall credit processes for the assigned Consumer Credit horizontal domain or business unit within the Consumer Credit and Policy Management team. Assist Manager in providing portfolio/segment oversight and evaluate controls, while providing value-added credit insight and actionable recommendations to production leaders, fulfillment and underwriting leaders, servicing management teams, default/loss mitigation teams and other lending personnel.

Oversee the risk management and administration for the specific portfolio segment or processes (as determined by Manager). Credit exposures in scope include Direct to Consumer, Small Business, Bank Card, Mortgage, Consumer Wealth Management, Indirect Lending, and Auto (prime and sub-prime lending).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Provide credit risk management direction and leadership to assigned portfolio segments in order to achieve planned objectives and identify segment or regional risks and trends. Perform "forensic" credit analysis to identify outliers or early-stage issues with particular products, regions, and fulfillment centers. Tactically "attack" potential problems. This includes evaluating and monitoring consumer concentration risk and exceptions portfolio targets. Provide independent credit decision adjudication of large, complex, or exception based transactions within the assigned portfolio segment and delegated lending authority.

    Perform portfolio segment analysis and review of potential targets or acquisitions, as required. Work closely with Business Unit (BU) leaders, Consumer Senior Credit and Policy Officer, and Manager to discuss these risks and trends and help develop corrective action plans.
  • Ensure sound and efficient risk management techniques are implemented and maintained in key portfolio risk functions e.g. portfolio administration, risk mitigation/fraud and default management. Consider credit risk practices and techniques utilized by other Bank lending groups, industry peers and vendor best practices.
  • Review components of a consumer BU credit risk management processes within origination and servicing. Identify potential areas for improvement to credit risk management. Consider correlated risk issues that may contribute to credit risk. Consider credit risk practices and techniques utilized by other Bank lending groups, industry peers and vendor best practices. Act as the catalyst for credit risk improvement.
  • Provide expertise/membership in various key credit functions/committees (Asset Quality meetings, Business Unit Risk Committees, Consumer Credit Working Group, Truist Risk Appetite framework).
  • Communicate expectations relating to quality, profitability and growth of the portfolio segment including participation in the approval and monitoring of pricing strategies as directed. Help to instill the Truist credit culture. Raise the awareness of key risk management issues to teammates, management; monitor, evaluate and influence regional execution. Serve as an educational resource for credit training.
  • In conjunction with the BU and Consumer Credit Risk and Policy Management, ensure that new or revised product offerings, product delivery, and refinements are consistent with Bank's prescribed risk appetite
  • Oversee the credit review process in the BUs; monitor a limited targeted sample of loan approvals as necessary via loan underwriting and review forums.
  • Monitor lender, dealer, correspondent or underwriter scorecards used to monitor loan quality and certain performance indicators for each lender.
  • Monitor problem assets of assigned segments (delinquent loans, non-performing assets and charge-offs) to limit credit losses through regular communication with loss mitigation teams and Default Management.
  • Perform process and policy review related to key origination, servicing, and default/loss mitigation activities of the consumer portfolios. Write, review and recommend for approval loan origination, servicing, and credit-related policies prior to submission to Manager and Consumer Senior Credit and Policy Officer, and ultimately Credit Risk Program Committee. Monitor peer and industry developments related to retail lending, compliance, analytics and technology, and make recommendations for enhancements to credit policies, procedures, and systems.
  • QUALIFICATIONS

    Required Qualifications:

    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the…

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