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Hybrid Member Services Specialist - Digital Banking

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Coastal Credit Union
Full Time position
Listed on 2026-10-10
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 38000 - 54000 USD Yearly USD 38000.00 54000.00 YEAR
Job Description & How to Apply Below

Coastal Federal Credit Union in Raleigh is seeking a Contact Center Specialist to deliver tier-two member service across phone, secure messaging, chat, email, and internal support requests. You will research inquiries, process service requests, educate members on Coastal products, and support digital banking needs.

New hires complete a two-month onsite training period in Raleigh. After training, employees may be considered for a hybrid work schedule requiring two days per week in the office and

For the Hybrid Member Services Specialist
- Digital Banking position at Coastal Credit Union, we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Member Services Specialist
- Digital Banking role in the description above.

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