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Collections Specialist - Delinquency Resolution

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: First Citizens Bank
Full Time position
Listed on 2026-10-11
Job specializations:
  • Finance & Banking
    Banking & Finance, Regulatory Compliance Specialist, Loan Servicing
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

First Citizens Bank in Raleigh, NC is seeking a collections professional responsible for contacting past-due accounts by phone and negotiating payment arrangements to bring balances current. You will maintain high customer service standards, document accounts accurately, navigate multiple systems, and ensure compliance with bank policies and regulatory requirements while mitigating risk for the bank.

The role requires strong negotiation, active listening, and typing skills, with 2+ years in

We would love to welcome a new Collections Specialist
- Delinquency Resolution to our team in Raleigh, NC, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Collections Specialist
- Delinquency Resolution role at First Citizens Bank, based in Raleigh, NC, United States.

We are looking to fill the Collections Specialist
- Delinquency Resolution position at First Citizens Bank in Raleigh, NC, United States.

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