Administrative Support Specialist

Our mission is to preserve, protect and sustain the state’s pension and healthcare plans, generate investment returns in excess of comparable public pensions, properly account for and report on all funds that are deposited, invested, and disbursed through the North Carolina Department of State Treasurer, assure the financially sound issuance of debt for state and local governments, maintain the state’s “AAA” bond rating, and provide exemplary service across all divisions of the Department.

This position is located in the Retirement Processing Section of the Retirement Systems Division. This position is responsible for processing estimate requests, service purchases, affidavit calculations, service audits, and earnable allowance requests.

• The anticipated hiring rate for this position is up to $54,156.00, based on available funding and internal equity considerations.

• Performs service audits by reviewing member history and employer reports to determine months of creditable service.
• Research gaps in employment history.
• Analyzes service related to disability requests.
• Researches non-contributory time associated with Workers’ Compensation and disability.
• Verifies information with employers on employment dates, employment gaps, length of service and any other member history.
• Responds to internal and external emails from customers.
• Assists with Service Estimates and Service Purchases as needed.

Inquiries and applications will be kept strictly confidential.

• Ability to communicate effectively, both orally and in writing.
• Ability to organize, prioritize, and manage multiple tasks and responsibilities efficiently while maintaining accuracy and attention to detail.
• Ability to understand and interpret laws and policies.

• Experience in research and documentation of findings.
• Experience in written correspondence.

• The anticipated hiring rate for this position is up to $54,156.00, based on available funding and internal equity considerations.
• Salary Range – $41,206.00–$72,113.00.
• Position is Subject to FLSA Overtime.

The minimum Education and Experience is a high school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience. If that language appears below, then you may qualify through years of education or years of directly related experience, or a combination of both. See oshr.nc.gov/experience-guide for details.

Important:
This posting closes at 11:59:59 PM the night BEFORE the End Date above.

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

• Employees can participate in health insurance options.
• Employees can participate in standard and supplemental retirement plans.
• Employees can participate in the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• Paid parental leave is available to eligible employees.

The North Carolina Department of State Treasurer (DST) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while…