Building Bridges Families – Family Peer Support Supervisor

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life‑changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You deserve a positive and encouraging work environment – a place where you can do your best work and grow as a professional. That is just what you’ll find e, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full‑time and part‑time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Starting Pay: from $50,000/year

• Associate’s degree in human services
• One (1) year of experience as a Family Peer Support Specialist
• 88 hours of training completed in the 5 CFPS Core Competencies in preparation for the National Certification exam.

• Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse individuals and families.
• Proven leadership and mentoring abilities, fostering growth and development within team environments.
• Strong capacity to work independently and collaboratively, demonstrating initiative and accountability.
• Comprehensive knowledge of community resources and support systems, with the ability to connect families to appropriate services.
• Skilled in navigating complex systems (e.g., behavioral health, education, child welfare) and advocating effectively on behalf of families.
• Deep empathy and insight into the challenges faced by families, particularly those caring for children with behavioral health needs.

The Family Peer Support Supervisor provides leadership and support to a team of Family Peer Support Specialists. The Supervisor ensures effective implementation of the family peer support program for families with children facing behavioral health challenges.

• Provide ongoing guidance, support, coaching, and oversight to Family Peer Support Specialists (FPSS) to ensure effective service delivery.
• Ensure the effective and sustainable implementation of the Family Peer Support Program, adhering to program guidelines and best practices.
• Monitor service delivery to ensure quality, fidelity, and positive outcomes for families.
• Facilitate professional development for FPSS team members through training, mentorship, and skill‑building opportunities.
• Foster a supportive and collaborative work environment that promotes teamwork, accountability, and professional growth.
• Collaborate with professionals and stakeholders to ensure coordinated, family‑centered services.
• Leverage personal experience as a caregiver of a child with behavioral health needs to inform and enhance family support.
• Assist families in navigating complex child‑serving systems, including mental health, developmental disabilities, education, juvenile justice, and child welfare.
• Promote self‑advocacy among families and support them in accessing services and community resources.
• Travel as needed to serve families and participate in trainings, conferences, outreach events, and workshops.
• Participate in on‑call coverage during evenings, weekends, and holidays as assigned.
• Ensure compliance with service definitions, grant requirements, and documentation standards.
• Perform other duties as assigned by the supervisor.
• Demonstrate knowledge of and adherence to all agency policies and procedures.

Associate’s:
Human Services (Required)

Driver’s License (Valid) – USA

Experience as a Family Peer Support Specialist | 1 Year | Required

Monday‑Friday (8:30 am‑5:00 pm)
Weekends, holidays and on‑call coverage responsibilities to meet the needs of the people supported.

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Monarch offers…