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Hotel Operations Lead — Guest Experience & Growth

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Extended Stay America
Full Time position
Listed on 2026-10-12
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Extended Stay America seeks a Team Lead to assist the General Manager in day-to-day hotel operations, ensuring guest satisfaction and financial performance. You will help train staff, enforce standards, and handle guest issues, while maintaining safety and compliance across the property.

You will also support sales efforts, monitor budgets, and provide back-up coverage as needed to sustain smooth operations and ongoing profitability.

We would love to welcome a new Hotel Operations Lead — Guest Experience & Growth to our group in Raleigh, NC, United States.

We have an opening for a Hotel Operations Lead — Guest Experience & Growth in Raleigh, NC, United States within Other.

This role, Hotel Operations Lead — Guest Experience & Growth at Extended Stay America, could be your next move.

Are you ready to take on the Hotel Operations Lead — Guest Experience & Growth role at Extended Stay America?

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