Sr. Director, Rewards

About the role

The Senior Director of Total Rewards is responsible for the strategic design, execution, and evolution of the organization’s Total Rewards programs. This leader oversees all aspects of compensation and benefits, ensuring offerings are competitive, equitable, and aligned with both business priorities and the needs of our current and future workforce. Scope includes base pay, incentive and bonus programs, equity-based compensation, and a comprehensive portfolio of benefits and wellness programs.

This role is critical to shaping data-driven Total Rewards strategy and delivering thoughtful, market‑competitive programs that support talent attraction, retention, and performance. Serving as a subject matter expert, the Senior Director ensures pay practices are fair, compliant, and sustainable, while providing strategic guidance to senior leadership and HR partners in support of the broader people strategy.

The ideal candidate brings a strategic mindset paired with a hands‑on approach, navigating complex compensation and benefits topics with rigor and practicality. Success in this role requires close collaboration with Finance, Legal, Operations, and external consultants to continuously refine Total Rewards initiatives and bring the organization’s Total Rewards philosophy to life. This role will report to the Vice President, People Experience Enablement.

This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices, with an in‑office requirement of two days per week.

• Own and evolve the Total Rewards strategy, ensuring alignment with organizational goals and positioning the company to attract, motivate, and retain talent; partner with executive leadership to drive strategic alignment.
• Lead the design, administration, and continuous improvement of compensation and benefits programs, including base pay, incentive and bonus plans, equity compensation, and comprehensive health, wellness, and retirement offerings.
• Oversee core Total Rewards cycles and processes, including annual compensation reviews, equity and bonus administration, open enrollment, and ongoing market benchmarking.
• Develop and maintain compensation frameworks, including job architecture, job families and levels, salary ranges, job evaluations, and market pricing.
• Partner closely with Finance (FP&A), Talent, Operations, and business leaders to provide compensation guidance on offers (including executive hires), promotions, retention, internal mobility, and workforce planning.
• Establish and enforce governance, repeatable practices, and policies that ensure fair, equitable, compliant, and consistent pay decisions across the organization.
• Lead compensation analytics and market analyses using internal and external data to assess competitiveness, pay parity, and program effectiveness; identify issues and recommend data‑driven solutions.
• Manage and optimize compensation systems, tools, and platforms to support scalable and efficient Total Rewards processes.
• Build and maintain strong partnerships with external consultants, benefits brokers, and third‑party vendors to enhance program design and execution.
• Support organizational growth and acquisitions by assessing existing Total Rewards programs, identifying integration opportunities, and developing scalable approaches for future acquisitions.

• Bachelor’s degree in Human Resources, Business, or equivalent.
• Advanced certification (CCP, CEP, or CECP), preferred.
• 7+ years of experience working in a growth company is desirable.
• 10+ years of experience in broad‑based compensation, equity, executive, incentive plan strategy, design, and administration.
• Ability to thrive in a fast‑paced, dynamic environment.
• Proven success in managing short‑ and long‑term equity programs including experience with stock options, restricted shares, form filing and disclosures.
• Experience in developing compensation programs, preferably for a retail company, to include executive compensation, pay‑for‑performance, corporate governance, short/long‑term incentive planning, and commission programs.
• Excellent written, verbal and presentation skills to…