HR Operations and Onboarding Specialist

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry. Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility.

Specializing in trading and collectible cards, we offer a unique range of services that set us apart. Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started. Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

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We're looking for an HR Operations & Onboarding Specialist to join our team in Raleigh, NC. If you're passionate about employee experience, onboarding, HR operations, and creating memorable first impressions, this is your opportunity to support the employees behind the world's leading trading card manufacturer.

Location: Raleigh, NC

Schedule: Full-Time Onsite

FLSA Status: Non-Exempt

Pay & Benefits: Competitive compensation + comprehensive benefits package

The HR Operations & Onboarding Specialist is responsible for creating an outstanding onboarding experience for new employees while supporting key HR Operations processes. This role coordinates all aspects of onboarding through Workday, facilitates new hire orientation, maintains employee data integrity, and collaborates with teams across the organization to ensure employees are set up for success from day one. This position is ideal for someone who enjoys working with people, managing processes, and improving the employee experience through operational excellence.

• Coordinate the onboarding process for approximately 25-50 new hires each week using Workday.
• Serve as the primary contact for new hires from offer acceptance through onboarding completion.
• Ensure onboarding tasks, documentation, and pre-employment requirements are completed accurately and on time.
• Partner with Talent Acquisition, Payroll, Benefits, IT, and hiring managers to prepare employees for successful first days.
• Maintain employee records and onboarding transactions while ensuring confidentiality and data accuracy.
• Facilitate engaging new hire orientation sessions and introduce employees to MPG's culture, benefits, policies, and resources.
• Answer employee questions and provide guidance throughout the onboarding journey.
• Monitor onboarding metrics and identify opportunities to improve efficiency and effectiveness.
• Partner with HRIS, Training & Development, and Talent Acquisition teams to improve onboarding workflows.
• Support reporting, data validation, audits, and process improvement initiatives.
• Serve as a subject matter expert for onboarding processes and best practices.
• Help create a welcoming and inclusive employee experience that supports long-term success.

• Bachelor's degree in human resources, Business Administration, or a related field, or equivalent experience.
• 3+ years of experience in HR Operations, onboarding, HR administration, employee services, or a related area.
• Experience using Workday to manage onboarding activities and employee data.
• Experience facilitating presentations, orientations, training…