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Manager Site Reliability Engineering * Hybrid in Raleigh, NC

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Reed Tech
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer, SRE/Site Reliability, IT Project Manager
Job Description & How to Apply Below

Platform Engineering & Site Reliability Engineering (SRE) Manager

About Us

At Lexis Nexis Intellectual Property Solutions, our mission is to bring clarity to innovation by delivering better outcomes to the innovation community. Every day, our teams support the development of new technologies and processes that ultimately advance humanity. By empowering innovators to make informed decisions, be more productive, comply with regulations, and achieve superior results, we directly serve those shaping the future of humankind.

About

the Team

As part of our Digital Operations and Infrastructure Technology organization, you’ll lead a distributed team of SRE and Dev Ops engineers supporting mission‑critical applications across our Government Intellectual Property (IP) and commercial divisions. You’ll help modernize how we build, deploy, and operate systems—driving reliability, automation, and observability at scale.

About the Role

Lexis Nexis Reed Tech is seeking a PE & SRE Manager to lead and evolve our global infrastructure reliability strategy. This pivotal role combines strategic leadership with hands‑on technical direction to ensure secure, scalable, and resilient systems that power our Government Intellectual Property (IP) and commercial divisions.

Conditions of Employment:
  • You must be a U.S. citizen to apply for this position.
  • Hybrid Position required to report to one of the following:
    Horsham, PA, Washington, DC (Alexandria, VA) or Raleigh, NC
REQUIREMENTS
  • Bachelor’s degree in computer science, Engineering, or related field (advanced degree preferred).
  • Experience as a Sr. SRE, platform engineering, or Dev Ops, including several years in a global leadership role.
  • Proven experience leading distributed technical teams and aligning cross‑functional stakeholders.
  • Strong expertise in Azure and/or AWS, Kubernetes (EKS/AKS), Terraform, and CI/CD tooling.
  • Background in observability, automation, incident management, and service reliability.
  • Experience with AI/ML infrastructure (Databricks, MLflow, MLOps).
  • Cloud & Infrastructure:
    Azure, AWS (EKS, EC2, S3, RDS, Lambda, Azure VMs, Functions)
  • Infrastructure as Code:
    Terraform (modules, work spaces, policies), Ansible, ARM/BICEP/HCL, Spacelift
  • Containers & Orchestration:
    Docker, Kubernetes, Helm, ArgoCD
  • Monitoring & Observability:
    Datadog, Splunk, Coralogix, Cloud Watch, Azure Monitor
  • Automation & Scripting:
    Python, Bash, Power Shell, Type Script
  • Security & Networking:
    Azure Key Vault, Hashi Corp Vault, cloud security best practices
  • Programming Familiarity:
    Java, .NET/C#, SQL, React environments
  • Empathetic and motivational leader who develops technical talent and fosters collaboration.
  • Excellent communicator capable of engaging both technical and business stakeholders.
  • Deep commitment to transparency, reliability culture, and continuous improvement.
Preferred

Skills:
  • Familiarity with Fin Ops, multi‑cloud, or large‑scale inference environments.
  • Understanding of ISO 27001, NIST 800‑53, and NCSC‑aligned frameworks.
  • Knowledge of data governance, privacy, or AI model compliance.
Responsibilities
  • Hire, mentor, and lead a high‑performing, globally distributed team of SRE and Dev Ops engineers.
  • Foster a culture of reliability, blameless post‑mortems, and continuous improvement.
  • Build and sustain a global SRE community of practice that aligns reliability standards across business units.
  • Drive cross‑functional initiatives and influence enterprise‑wide engineering practices.
  • Define and implement SRE best practices to improve reliability, scalability, and performance.
  • Establish and monitor key performance indicators (uptime, MTTR, SLO/SLI compliance).
  • Serve as an escalation point for major incidents, ensuring swift resolution and actionable post‑incident reviews.
  • Partner with Product, Cloud Infrastructure, Security, and Architecture teams to ensure alignment with enterprise objectives.
  • Collaborate with Cloud Engineering and Architecture to build robust monitoring, alerting, and observability systems.
  • Lead modernization initiatives, including cloud migrations, IaC automation (Terraform, Kubernetes), and CI/CD pipeline improvements.
  • Drive cloud cost efficiency and governance (Fin Ops).
  • Ensure compliance with…
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