Practice Lead, Modern Digital Workplace

Company

Cox Communications, Inc.

Engineering / Product Development

Director, Cloud Architecture

Director

Hybrid - Ability to work remotely part of the week

Yes, 50% of the time

Day

Compensation includes a base salary of $ - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

At Rapid Scale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help mid‑market through enterprise organizations simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure, and Google, as well as a full suite of Private Cloud and Cybersecurity solutions, Rapid Scale enables companies to turn technology into their greatest competitive advantage.

Backed by the strength of the Cox family of companies, we offer best‑in‑class benefits, a commitment to work‑life balance, and an award‑winning workplace experience. Our consulting practice empowers clients to optimize cloud investments, modernize operations, and drive measurable business outcomes.

We are seeking a strategic and hands‑on Director to lead our Modern Digital Workplace practice. This role is ideal for a leader who blends digital workplace strategy, collaboration tooling expertise, AI enabled productivity optimization and change management depth. You will shape and deliver workforce readiness, hybrid work strategies, collaboration modernization, technology enablement, and employee experience consulting engagements. This leader will build and manage a high impact practice focused on how enterprises transform productivity through M365, Google Workspace, VDI and AVD platforms, and next generation AI capabilities.

You will directly manage a team of consultants and analysts, set clear expectations and performance standards, and spend up to 50 percent of your time on site with clients, at Rapid Scale or Cox locations, and at key industry events.

• Define and evolve the Modern Digital Workplace service portfolio with AI driven productivity, automation, and employee experience services
• Build methodologies and accelerators that incorporate AI for digital workplace assessments, collaboration analytics, readiness scoring, and experience modeling
• Recruit, lead, and mentor a high performing team of consultants with AI fluency as a core competency
• Set goals, coach direct reports, and manage performance across AI enabled and traditional work streams
• Allocate team capacity to meet revenue and margin objectives

• Lead workplace strategy assessments that leverage AI insights to understand workforce behavior, collaboration patterns, and productivity blockers
• Guide clients on platform modernization across M365, Google Workspace, VDI, and AVD with emphasis on AI native capabilities such as Copilot, Duet AI, and productivity automation
• Deliver executive level insights on digital adoption, workforce readiness, and AI based workplace efficiency improvements
• Develop transformation roadmaps that integrate AI for automation, workflow orchestration, and user experience improvements
• Lead teams in implementing recommendations, focusing on measurable improvements in productivity, experience, and operational efficiency
• Travel regularly to client sites for workshops, presentations, and delivery oversight

• Partner with Sales, Product, and Engineering to create AI aligned digital workplace offerings
• Support pursuits, solutioning, and executive presentations as the Digital Workplace and AI Experience subject matter expert
• Stay ahead of digital workplace trends, AI roadmap releases, user experience analytics, and enterprise collaboration patterns and translate insights into offerings and client guidance

• Bachelor’s degree in related discipline and 10 years’ experience. The right candidate could also have a different…