Lead Architect - Backup & Disaster Recovery

Senior Lead Architect - Backup & Disaster Recovery

Join to apply for the Senior Lead Architect - Backup & Disaster Recovery role at Rapid Scale

At Rapid Scale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

The Backup and DR Architect position works independently identifying areas of improvement in current processes, procedures, and technical challenges to drive innovation, scaling, and stability within Rapid Scale's BDR solutions. This person will be responsible for collaborating with all teams to optimize deployment, performance, and support of our BDR product offerings. The ideal candidate will have a strong background in virtualization, cloud services, and infrastructure architecture, with a focus on delivering scalable and secure BDR environments that meet business needs.

They will also review existing and create new reference architecture documents to establish standards and best practices for new implementations.

• Creating and maintaining knowledge base articles.
• Work closely with Product and Operations teams on operationalizing new solutions and services or adding features to existing products and services to ensure smooth transitions and effective support for new features and products.
• Developing and delivering training programs for support engineers and other relevant teams.
• Support the SE team, addressing any questions about solutions and new implementations for new opportunities.
• Serving as an escalation point and liaison between the software vendors and Operations team when bugs are discovered.
• For on-prem solutions, collaboration with the hosted cloud infrastructure team is essential to ensure infrastructure requirements and performance needs are met.
• Working with the monitoring and implementations team to ensure all customer-managed devices are monitored adequately to meet SLOs.

• Design and implement backup-based cloud solutions, including Veeam Backup & Replication and Veeam Cloud Connect.
• Design and implement Zerto-based disaster recovery solutions, including Zerto Virtual Manager, Zerto Cloud Manager, Virtual Replication Appliances, and Zerto Cloud Connectors.
• Design and implement VMware Live Recovery solutions, including Site Recovery Manager and Live Recovery integrations or other backup solutions.
• Collaborate with cross-functional teams to gather requirements and define architecture solutions that align with business objectives.
• Evaluate and recommend cloud services, backups and DR technologies that enhance performance, security, and cost-effectiveness.
• Develop and maintain architecture documentation, including design specifications and implementation plans.
• Monitor and optimize cloud infrastructure performance, ensuring high availability and reliability.
• Design and document operational best practices and implementation standards within cloud environments.
• Provide technical leadership and guidance to sales engineering, product development and operations teams to design, build, operate and maintain cloud environments.
• Provide technical guidance on customer engagements to educate customers on Rapid Scale's BDR solutions.
• Troubleshoot and resolve complex technical issues related to Veeam, Zerto, and VMware Live Recovery or other backups and DR environments.
• Stay current with industry trends and advancements in BDR technologies.
• Code or script innovative methods to deliver and maintain our solution stack more quickly.
• Work directly with the development team to connect automation built to our Portal UI.
• Create and maintain a working relationship with Rapid Scale and Cox project management teams.
• Lead and operate within the context of an established strategic direction and vision.

• Veeam Product Knowledge:
  In-depth understanding of Veeam solutions like Continuous Desktop Protection, Veeam Recovery Orchestrator, hardened Linux repositories and immutable backups, Veeam Cloud Connect and Veeam Backup Agents.
• Zerto Knowledge:
  In-depth understanding of Zerto solutions like Virtual Protection Group configuration and optimization, DR runbook best practices, failover orchestration and replication monitoring.
• VMware Live Recovery Knowledge:
  In-depth understanding of VMware Live Recovery, Site Recovery Manager, and VMware Cloud Foundation.
• Cloud Technologies:
  Familiarity with cloud platforms (VMware, vCloud Director, AWS, Azure, GCP) and services, including virtualization and containerization.
• Networking:
  Strong knowledge of networking concepts, including VPNs, firewalls, load balancers, and DNS.
• Security:
  Understanding security best practices…