Network​/Telecom Specialist​/Network Operations Center Engineers

Network/Telecom Specialist / Network Operations Center Engineers

3 days ago – Be among the first 25 applicants.

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Solomons International, is seeking a Network/Telecom Specialist / Network Operations Center Engineer. Apply via Dice today!

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). They will troubleshoot issues with networks and find resolutions to the problems from a central location. They will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. They will operate in a 24/7 operation and maintain current SLA s.

• Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
• Excellent understanding of technologies, operating systems, networking, anti‑virus, back‑ups, systems firewalls, and switches
• Knowledge regarding at least one of the following vendor products:
  Juniper, VMWare, Microsoft, Cisco
• Self‑motivated, enthusiastic, and able to handle multiple support cases
• Strong writing skills to maintain organized documentation
• Customer‑oriented, and capable of providing high levels of client satisfaction
• Collaborate and work well with others
• Experience with VOIP technologies is a plus
• Experience in a NOC environment is preferred
• Strong skills in working with clients and communication
• Knowledge of network cabling, network classification and network topology

Mid‑Senior level

Full‑time

Other

Software Development