Senior Platform Architect: Cloud CCaaS & Zendesk Lead
Listed on 2026-09-30
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IT/Tech
Zendesk, Inc. seeks a seasoned Senior Platform Architect to drive design and implementation of scalable contact center solutions across Zendesk, Amazon Connect, and AWS.
You will lead technical strategy, mentor presales teams, and guide architectural decisions across platforms to maximize customer service effectiveness. The role requires deep CCaaS expertise, 10+ years in sales engineering, and strong leadership with emphasis on security, governance, and compliance.
We are looking to fill the Senior Platform Architect:
Cloud CCaaS & Zendesk Lead position at Zendesk, Inc. in NC, United States.
Join us at Zendesk, Inc. as our next Senior Platform Architect:
Cloud CCaaS & Zendesk Lead in NC, United States.
We are currently recruiting a Senior Platform Architect:
Cloud CCaaS & Zendesk Lead for our team in NC, United States.
This is a genuine opportunity to take on the Senior Platform Architect:
Cloud CCaaS & Zendesk Lead role at Zendesk, Inc.
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