Technical Product Manager

State / Region / Province

Arizona, Connecticut, North Carolina, Texas

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Requisition

153879

Technical Skills 1

Foundational|Development process generic|Platform Engineering process

Technical Skills 2

Domain|Banking|Product Management

Technical Skills 3

Technology|Data Management - DB|MySQL

Technical Skills 4

Technology|IOT Platform|Custom IOT Platform - Dev Ops Technologies

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation.

You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation with domain specialization
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams

• Strong Product Management / Program Management experience with technology products, platforms, or developer-focused initiatives.
• Experience analyzing developer satisfaction, onboarding effectiveness, usability, adoption, and productivity metrics.
• Understanding of Platform Engineering and Cloud-Native Development environments.
• Ability to translate developer feedback and user insights into actionable product requirements, backlog items, and roadmap priorities.
• Experience defining, measuring, and reporting KPIs, OKRs, adoption metrics, satisfaction scores, and productivity outcomes.
• Expertise in pilot planning, experimentation, rollout management, and operationalization of improvements.
• Strong stakeholder management, facilitation, communication, and cross-functional collaboration skills.
• Experience supporting product launches, developer communications, change management, and adoption programs.

• Experience with Developer Experience (DX), Developer Productivity, and Internal Developer Platforms (IDP).
• Familiarity with Git Lab CI/CD, Developer Portals, Software Templates, and modern developer tooling.
• Strong knowledge of Product Discovery, User Research, Experimentation Frameworks, and Design Thinking methodologies.
• Experience supporting digital transformation, platform modernization, and engineering enablement initiatives.
• Knowledge of developer workflow optimization, continuous improvement processes, and data-driven product decision-making.

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to…