Voice & SIP Support Analyst
Listed on 2026-10-13
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IT/Tech
Technical Support, HelpDesk/Support
Bandwidth seeks a Product Support Analyst (Voice) in Raleigh to provide technical customer support for wholesale and enterprise voice offerings. You'll handle VOIP/SIP related issues, coordinate with carriers, and ensure timely ticket resolution within SLA.
The role emphasizes collaboration, in-depth network troubleshooting, and engagement with IT teams of customers to maintain service quality.
We would love to welcome a new Voice & SIP Support Analyst to our group in Raleigh, NC, United States.
The position is based in Raleigh, NC, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 60.000 - 76.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Voice & SIP Support Analyst role in the description above.
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