Senior Infrastructure Engineer

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Work Shift:

1st shift (United States of America)
Please review the following job description:

We are hiring an Application / Platform Operations Senior Infrastructure Engineer to take ownership of a diverse set of enterprise and business applications, open-source software, and platform components that currently lack clear support and governance. This role will focus on stabilizing, documenting, maintaining, and improving reliability across a portfolio of products spanning open-source, vendor, and internally developed technologies.

The engineer will work across AWS, Kubernetes, Linux and Windows environments, troubleshooting lifecycle issues, implementing monitoring and patching practices, and establishing operational standards. This role requires strong problem-solving, system-level thinking, and the ability to bring structure to poorly documented or unmanaged systems. The primary purpose of this role is to establish ownership, improve operational maturity, and ensure ongoing supportability for critical applications and platform services.

This position will also have technical leadership responsibilities for work done by the team.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
· Works to achieve operational targets with major impact on the infrastructure engineering department or job area results and contributes to the development of goals for area of responsibility.
· Designs, builds, manages, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
· Develops and applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
· Take ownership of applications and platforms that lack defined support, documentation, or operational processes
· Perform system discovery and analysis to understand application architecture, dependencies, and runtime environments
· Create and maintain runbooks, support documentation, and operational procedures
· Provide day-to-day support, including monitoring, troubleshooting, and incident resolution
· Perform root cause analysis and implement corrective/preventative actions
· Manage and maintain systems across Linux and Windows environments
· Apply patching, upgrades, and lifecycle management practices to ensure systems remain secure and supported
· Implement and improve monitoring, alerting, and logging capabilities
· Collaborate with infrastructure, security, and application teams to resolve issues and align on standards
· Identify and reduce operational risk, including outdated software, unsupported versions, and lack of redundancy—also identifying product alternatives with a better support capability.
· Support environment standardization efforts (e.g., containerization, automation, infrastructure-as-code where appropriate)
· Identify and implement product rationalization and…