Spare Parts Technical Specialist

SKAN US, Inc., a world leader in pharmaceutical isolators, based in Raleigh, NC is accepting applications for the position of Spare Parts Technical Specialist. This position is onsite based out of our Raleigh SKAN US facility. The position reports to the Inside Service Operations Manager.

SKAN, headquartered in Switzerland with a strong US presence, is a global leader in the pharmaceutical industry for its cleanroom equipment.

This equipment is routinely used in vaccine development, production of pharmaceutical products, and other critical operations to ensure the safety and quality of pharmaceutical drugs.

Our US base is comprised of a parts business, a field service/assembly team, a microbiology team, a documentation qualification department, sales, and a field qualification team, among other administrative functions.

• Preparation of quotations for spare parts based on customer requests
• Prioritization and initiation of the dispatch of spare parts orders
• Proactive contact with customers, to query and increase satisfaction as well as to generate possible sales opportunities
• Identification of stock materials and definition of safety stocks for these stock items based on expected sales
• Promote contracts for spare parts packages
• Regular availability check of poorly available spare parts and active exchange with other departments to prioritize the use of these parts
• Salary Range: $55,000 – $65,000

• First experience in dealing directly with customers
• Experience in dealing with SAP material management & sales transactions
• Interested in technical problems
• High energy and self-motivation
• Effective written and verbal communication skills

• An open corporate culture and teamwork
• Short decision-making paths and flat hierarchies
• Intensive orientation and training programs through our SKAN Academy
• Excellent base salary with potential annual bonus opportunity
• Major medical, dental and vision for employee and family
• Short-term and long-term disability for employees
• 401K with 100% company match up to 6% immediately vested
• 15 paid vacation days and nine observed company holidays per year, generous rollover policy

Whether you have a question about our products, need technical support or would like to find out more about our solutions.