GRC Administrator

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
• High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like Team Translate™, with 500% YoY growth.
• World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
• The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.

Now, here’s what we’re building, and where you come in.

Relay is hiring a GRC Administrator to own our compliance program end-to-end. Reporting to the Sr. Manager of IT & Security and working closely with the SVP of IT & Security, you will run our active certification portfolio — SOC 2 Type II + HIPAA, ISO 27001:2022, and PCI DSS — and serve as our Drata expert, the GRC platform at the center of everything we do.

You'll manage our external auditors directly from within Drata, keeping evidence, controls, and audit workflows moving so certifications land on schedule, every time.

This is an ownership role, not a coordination role. The certification calendar, internal audit program, control library, policy lifecycle, and third-party vendor risk program will all be yours. And because compliance at Relay is a company-wide effort, your success depends on how well you work with department leaders across the entire organization — earning their trust, making their obligations clear and achievable, and holding the line on deadlines and requirements with professionalism and tact.

If you can make compliance feel like a shared win rather than a burden, this role is built for you.

You'll join a small, high-leverage IT & Security team responsible for protecting a fast-growing, cloud-first company. We manage a broad technology stack — from identity and device management to SaaS administration and enterprise automation — and we operate as true partners to the business, not just a support function. We move fast, build thoughtfully, and take pride in running a tight, well-integrated environment.

We deliberately run a lean internal team amplified by strategic partners and AI-driven tooling, so every member owns real scope, works directly with senior leadership, and sees the impact of their work across the entire organization.

• Own Relay's compliance certification portfolio — SOC 2 Type II + HIPAA, ISO 27001:2022, and PCI DSS — including the master certification schedule, audit readiness, and on-time completion of every engagement.
• Serve as Relay's Drata subject matter expert: administer the platform, maintain control mapping and continuous monitoring, manage evidence collection workflows, and drive adoption across control owners.
• Manage the relationship with our external auditors directly from within Drata — coordinate audit windows, fieldwork, evidence requests, findings, and remediation through to report issuance.
• Run the internal audit program:…