Scrum Master

Duration of project: 12+ Months

Location:

100% Remote

We are seeking a Certified Scrum Master with a strong foundation in Agile methodologies and Jira to support our team. This role is critical in driving team accountability, improving velocity, and ensuring alignment with business priorities. The ideal candidate will be a servant leader who can coach the team, enforce Scrum best practices, and facilitate collaboration across multiple domains.

• Work closely with customers, business analysts, and team members to understand business requirements and translate them into quality technical solutions.
• Provide ongoing facilitation and coaching to enable the team to excel at Agile development.
• Serve as a Scrum Master for a hybrid team (not traditional developers), ensuring adherence to Scrum principles and ceremonies.
• Manage sprint velocity-related metrics and drive continuous improvement.
• Run key Agile ceremonies: daily stand-ups, backlog grooming, sprint planning, and retrospectives.
• Promote joint accountability for results and proactively address productivity issues.
• Collaborate with three domain owners to align priorities and manage cross-team dependencies.
• Own the creation and prioritization of the digital product backlog in partnership with Domain Owners.
• Assist Domain Owners in shaping the digital product roadmap and vision.
• Ensure the team is working on the right tasks at the right time, using Jira to manage and track work.
• Participate in component and data architecture design, technology planning, and product evaluation as needed.
• Balance project-based work with day-to-day operational tasks, maintaining clear prioritization.

• 2+ years of experience as a Scrum Master, preferably in hybrid or non-traditional development environments.
• Strong working knowledge of Jira and Google Workspace.
• Proven ability to lead Agile teams and enforce Scrum best practices.
• Excellent communication and conflict resolution skills.
• Strong critical thinking and problem-solving abilities.
• Ability to ramp up quickly and understand team workflows and tools.
• Experience working with multiple teams and managing competing priorities.

• Certified Scrum Master (CSM) or equivalent certification.
• Bachelor's degree in business or a related field (preferred, not required).
• Experience in virtual care or healthcare-related environments

• Strong servant leadership mindset.
• Clear and proactive communicator.
• Skilled in conflict resolution and stakeholder management.
• Able to work independently and prioritize effectively in a fast-paced environment.
• Comfortable working with ambiguity and adapting to evolving priorities.