Commercial Systems Engineer

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Full Time Professional Raleigh, NC, US

2 days ago Requisition

The Commercial Systems Engineer is responsible for the deployment, support, maintenance, and continuous improvement of commercial and production systems across global operations. This role requires strong expertise in Linux systems administration, Azure IoT technologies, networking, cybersecurity, infrastructure automation, and global production support. The engineer will work closely with cross-functional teams to ensure reliable, secure, and scalable systems supporting manufacturing, IoT devices, cloud services, and business operations worldwide.

• Design, deploy, maintain, and troubleshoot Linux-based infrastructure, with a primary focus on Ubuntu Server environments.
• Support commercial and production systems deployed across multiple global locations.
• Perform system administration tasks including patch management, performance tuning, monitoring, and security hardening.
• Manage server lifecycle activities including provisioning, upgrades, system migrations, and decommissioning.
• Develop and maintain system documentation, standards, and operational procedures.

• Support and maintain Azure IoT deployments, including Azure IoT Hub and Azure Device Provisioning Service (DPS).
• Assist with onboarding, provisioning, and lifecycle management of connected devices.
• Troubleshoot cloud connectivity, device communication, and telemetry issues.
• Collaborate with development teams to optimize cloud-connected solutions and operational performance.
• Monitor cloud infrastructure and recommend improvements to scalability, security, and reliability.

• Configure and support enterprise networking infrastructure including routing, switching, VLANs, VPNs, and WAN connectivity.
• Administer and troubleshoot Fortinet security solutions, including Forti Gate firewalls and Forti Manager.
• Implement and maintain network security controls, firewall policies, and access management procedures.
• Support cybersecurity initiatives including vulnerability remediation, compliance requirements, and system hardening.
• Develop and maintain infrastructure automation using Salt Stack.
• Implement configuration management, software deployment, compliance monitoring, and patch automation.
• Support automated operating system deployment and server provisioning using MAAS (Metal as a Service) and related technologies.
• Continuously identify opportunities to improve efficiency through automation and process optimization.

• Provide Tier 2 and Tier 3 support for production systems and customer-facing infrastructure.
• Participate in an on-call rotation and respond to critical incidents when required.
• Support manufacturing, commercial, and IoT systems to ensure high availability and minimal downtime.
• Coordinate with regional teams, vendors, and stakeholders to resolve complex technical issues.
• Assist with disaster recovery planning, testing, and business continuity initiatives.
• Experience with the following is required:
  • Ubuntu Linux Administration
  • Azure IoT Hub
  • Azure Device Provisioning Service (DPS)
  • Networking Fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs)
  • Forti Gate Firewall Administration
  • Forti Manager
  • Salt Stack
  • MAAS / Automated Provisioning
  • Server Hardware Troubleshooting and Maintenance
  • Scripting (Bash, Python, or Power Shell)
  • Monitoring and Performance Management
  • Security Best Practices and System Hardening

• Bachelor’s degree in Information Technology, Computer Science,…