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FileNet Consultant
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-10-23
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-23
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
8+ years of hands-on experience administering IBM File Net Content Manager
Experience supporting production systems in a large, enterprise environment.
Deep knowledge of IBM File Net components (Content Engine, Content Collector, Content Navigator, IBM Enterprise Records, Object Stores, workflows, security model).
Experience administering Web Sphere Application Server environments supporting IBM File Net applications.
Experience with Windows and/or Linux server environments.
Familiarity with databases (e.g., Db2, SQL Server) as they relate to ECM platforms.
Top 3 Skills- Administer and maintain IBM File Net Content Manager and IBM Enterprise Records (IER), including Object Stores, Content Engine (CPE), Content Navigator (ICN), and related supporting components, with limited Process Engine use required for IER functionality.
- Monitor system health, performance, and storage capacity; proactively identify and remediate issues.
- Plan, execute, and support upgrades, patching, backups, and restores for File Net applications and supporting components, including CPE, ICN, and records-related services.
- Support disaster recovery planning, testing, and execution for File Net environments.
- Configure and manage File Net security, roles, permissions, and access controls.
- Ensure compliance with enterprise records management, retention, and legal hold policies.
- Support audits (e.g., SOX, regulatory, internal) by providing system documentation, evidence, and access reviews.
- Partner with Records Management, Legal, and Compliance teams to align File Net configurations with governance requirements.
- Provide Tier 2/3 support for File Net-related incidents and service requests.
- Troubleshoot content access, workflow, ingestion, and performance issues.
- Assist business users and application teams with document management, workflows, and metadata design.
- Support onboarding, training, and knowledge transfer for File Net users and administrators.
- Support integrations between File Net and other enterprise systems (e.g., Service Now, SAP, SharePoint, custom applications).
- Collaborate with automation and development teams for document ingestion and process optimization.
- Participate in solution design reviews to ensure File Net best practices are followed.
- Maintain system documentation, runbooks, architecture diagrams, and operating procedures.
- Identify opportunities to improve performance, usability, security, and automation capabilities.
- Stay current on File Net product updates, industry trends, and content management best practices.
- Lead and coordinate File Net platform upgrades and application deployments, working with infrastructure, database, and dependency teams as needed.
- Administer and support Web Sphere Application Server environments hosting
- File Net applications, including application deployments, configuration, patching, and troubleshooting related to File Net and Records services
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