Risk Manager

The application window is expected to close on: 11/20/2026

This is a hybrid role with two days per week at Cisco’s A RTP offices. Alternate locations will be considered on an exception basis.

Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.

Meet the Team The Builds & Services Manager is responsible for leading the planning, deployment, integration, and ongoing service of physical security technology across the AMER and LATAM regions. This role supervises multiple concurrent security technology projects, ensuring systems are delivered on time, within scope, and in accordance with corporate security standards.

The role serves as a key regional leader and primary escalation point for security technology service issues, coordinating internal teams, vendors, integrators, and business partners to drive timely resolution and maintain operational continuity.

Your Impact Lead the planning and execution of multiple physical security technology deployments across AMER and LATAM.Lead projects from initial scope and build through installation, commissioning, testing, acceptance, and operational handoff.

Establish and maintain regional deployment standards, processes, documentation, and quality requirements.

Coordinate security technology installations involving access control, video surveillance, intercoms, intrusion detection, visitor management, and other integrated security systems.

Serve as the primary partner concern point for regional service issues, coordinating systems and driving issues through resolution.

Handle relationships with security integrators, technology vendors, service providers, and internal partners.

Monitor project schedules, budgets, resources, risks, dependencies, and work.

Identify recurring service issues and develop corrective actions to improve system reliability and operational performance.

Partner with Security, Workplace/Facilities, IT, networking, real estate, procurement, finance, and business teams to ensure successful deployments.

Review project scopes, statements of work, estimates, and technical builds for alignment with security standards and business requirements.

Ensure installations meet required security, technology, safety, documentation, and quality standards.

Support regional technology lifecycle planning, system upgrades, refreshes, and modernization initiatives.

Develop reporting and metrics around project delivery, service performance, open issues, vendor performance, and system reliability.

Drive consistency across regional deployments while allowing appropriate flexibility for local requirements.

Support incident response and critical service customer concerns when security technology impacts business operations.

Develop strong working relationships with regional security teams and serve as a trusted technology advisor.

Leadership & Stakeholder Management Provide regional leadership and direction to internal teams, contractors, integrators, and service partners.

Establish clear ownership, accountability, critical issue paths, and performance expectations.

Communicate project status, risks, issues, and recommendations to senior leadership.

Facilitate multi-functional meetings and drive decisions when projects encounter scope, technical, schedule, or operational challenges.

Hold vendors and integrators accountable for quality, schedule, documentation, and service performance.

Minimum Qualifications 7+ years of experience in physical security technology, security systems integration, facilities technology, or related technical operations.

Experience leading complex, multi-site security technology deployments.

Strong knowledge…