Personal Lines Strategic Account Executive

Personal Lines Strategic Account Executive

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HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property and casualty risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry‑leading success in mergers and acquisitions.

• Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company‑paid life and short‑term disability plans
  • Supplemental life and long‑term disability options
  • Comprehensive wellness program
  • Paid parental leave
  • Generous PTO package – vacation, holiday, sick, and personal time off
• Great work/life balance, because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential – HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

As a Personal Lines Strategic Account Executive, you will lead the overall service, recommendations, and implementation of a small book of insurance business. Your role requires independent discretion, autonomy, and decision‑making based on industry knowledge and experience to provide professional guidance, expertise, and service to clients. You will maintain professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues, and work on new client acquisition via leads sourced personally or through Hub contacts.

• Manages a book of business of key and high revenue‑producing accounts
• Provides professional insurance guidance, expertise, and service to clients
• Develops and maintains professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues
• Performs accurate and thorough reviews of client coverage, exposure and price, and communicates recommendations to customers in a timely manner – developing new business from existing accounts and assigned leads, and helping the department meet production goals
• Provides regional “concierge” level assistance on the servicing and management of the largest accounts throughout the Hub
• Identifies opportunities for cross‑sell and up‑sell of other HUB products and services where appropriate
• Utilizes industry experience and in‑depth knowledge of insurance markets, policy provisions, claim processes, business environment, and risk mitigation to apply independent and discretionary judgment to make decisions independent of manager approval
• Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans to determine suitability
• Leads resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience‑based judgment to resolve
• Supports, mentors, and trains Account Managers and Account Representatives, as necessary
• Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact clients
• Leads all aspects of client service, marketing, and renewal of book of business, using judgment and creativity to produce favorable results and solutions to address clients’ needs
• Responsible for overall retention of accounts in assigned book of business
• Documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems; ensures the accuracy of data in those systems
• Possesses mastery of the various HUB and industry resources and tools that are…