Sr. Director, Technical Operations; Southeast​/RTP

Sr. Director, Technical Operations (Southeast/RTP)

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A career here is life-enhancing. At Syner‑G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life‑enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization.

It is meaningful, varied and thought‑provoking work with a strategic emphasis, a solutions‑driven approach and significant, real‑world outcomes, from science to delivery/success. Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner‑G was recently honored with Bio Space's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award‑winning programs to make a career here truly life‑enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.

At Syner‑G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. For more information, visit

We are seeking an experienced and strategic Sr. Director, Technical Operations (Southeast/RTP) to lead the overall management of operations in the Southeast region, including accountability for performance and client satisfaction across a diverse set of complex, highly technical, and demanding client projects. This role has responsibility for development and execution of the regional account strategy, aligning tactical project delivery to commercial priorities to drive account retention and expansion.

Establishing and developing teams with a strong client focus and culture of delivery excellence is an essential component of the role.

Travel to client sites may be required based on project demands and client expectations.

• Leads a high‑performing engineering organization responsible for the successful operational delivery of projects across the regional portfolio of client projects.
• Establishes productive, professional relationships with key customers, seeking to build trust and partnership at strategic levels of the clients.
• Acts as a true partner in meeting the needs of clients’ business. Must listen, be passionate to explore opportunities and solve client problems proactively on an ongoing basis.
• With partners in Commercial, develops and executes the regional account strategy, including proactive client retention and expansion as well as identifying and supporting development of new business.
• Develops and maintains relationships with local A/E (architectural/engineering), MEP, and construction firms to build a trusted network of partners for facility design, build, and expansion projects.
• Drives visibility through industry events, social media, and other marketing initiatives and engagement opportunities.

• Builds productive relationships with Commercial, Marketing, and other functions (HR, Finance, Talent Acquisition) to support delivery of services to the customer and minimize risk to the business.
• Updates leadership team on strategic account plans and accomplishments, opportunities/risks and financial results while forecasting anticipated impacts to plan.
• Partners with other service delivery groups to identify and pursue cross‑sell opportunities outside of…