Director, Commercial Development

For the past 25 years, Pro Pharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. Pro Pharma partners with its clients through an advise-build-operate model across the complete product lifecycle.

With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, Pro Pharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

• Build, lead, coach, and develop a high-performing Inside Sales team focused on developing qualified opportunities, RFP invitations, and pipeline growth.
• Establish clear expectations, accountability measures, and professional development plans for team members.
• Manage team capacity, activity, and resource allocation in alignment with approved commercial priorities.
• Foster a culture of continuous improvement, collaboration, data-driven decision-making, and commercial excellence.

• Translate corporate and commercial growth priorities into an actionable inside sales strategy and operating plan.
• Execute the inside sales plan in coordination with the Vice President, Commercial Operations and Business Development leadership.
• Collaborate with Business Development and Service Line leaders to align outreach activities with target accounts, priority markets, and growth initiatives.
• Ensure effective lead management processes, including lead intake, qualification, nurturing, and routing.
• Drive continuous optimization of prospecting methodologies, and engagement strategies.
• Monitor team performance and recommend adjustments based on results, capacity, and changing business priorities.

• Lead the intake, prioritization, planning, execution, and performance evaluation of campaigns and events.
• Recommend campaign and event priorities to the Vice President, Commercial Operations and relevant commercial stakeholders.
• Partner closely with Marketing to ensure campaigns are strategically aligned, effectively executed, and supported by appropriate messaging and content.
• Establish clear objectives, target-prospect strategies, follow-up expectations, and performance measures for supported campaigns and events.
• Evaluate outcomes and recommend improvements to meeting generation, lead development, follow-up execution, and return on investment.

• Serve as a key liaison between Marketing, Business Development, and Service Lines.
• Facilitate campaign, event, and operational planning sessions and stakeholder reviews.
• Clarify roles, responsibilities, deliverables, timelines, and follow-up expectations across participating teams.
• Escalate competing priorities, resource constraints, or unresolved cross-functional issues to the Vice President, Commercial Operations as appropriate.

• Partner with Commercial Operations and Business Development stakeholders to improve CRM utilization, campaign attribution, reporting, and sales enablement capabilities.
• Establish and monitor standards for data integrity, activity capture, lead management, and pipeline development.
• Use campaign, CRM, and commercial performance data to evaluate team effectiveness and identify opportunities for improvement.
• Identify opportunities to leverage technology, automation, and AI-enabled capabilities to improve efficiency and effectiveness.
• Support the implementation and adoption of approved commercial technologies, processes, and reporting standards.

• Demonstrated ability to translate commercial priorities into targeted outreach plans and measurable team objectives.
• Experience managing campaigns and events designed to generate meetings, qualified leads, RFP invitations, and pipeline.
• Experience defining and monitoring KPIs related to activity, engagement, lead progression, opportunity creation, pipeline contribution, and campaign performance.
• Exceptional leadership, communication, stakeholder management, and cross-functional collaboration skills.
• Experience working within CRM platforms, sales engagement tools, marketing automation systems, and commercial analytics tools.
• Experience in the life sciences,…